Job Specifications
See What You Can Do With Prophix
Prophix helps finance teams work with greater flexibility and confidence through Prophix One™, our Financial Performance Platform. We bring planning, reporting, and automation together so people can focus on higher-value work instead of repetitive tasks. As we introduce more AI-enabled capabilities, you will be part of a human-centered innovation journey where intelligent tools support better outcomes while people lead the decisions that matter.
We're headquartered in the Greater Toronto Area, with teams and offices across North America, Europe, and Australia.
We are seeking an experienced Contracts Manager to join our Contracts Team. This role is critical to supporting Prophix's global sales, partner, procurement, and customer success teams by managing the full contract lifecycle, improving contracting efficiency, and ensuring consistency with company policies and risk tolerance.
The Contracts Manager will be a hands on contributor who can independently negotiate a high volume of commercial agreements while partnering closely with internal stakeholders. This role reports to the Team Lead, Contracts.
Requirements
What You Will Do
Customer Contract Negotiation (SaaS)
Review, respond to, and negotiate customer redlines and requests primarily on Prophix SaaS agreements, ranging from minor deviations from standard terms to complex, heavily negotiated contracts
Review and negotiate a broad range associated commercial agreements, including Non-Disclosure Agreement, Data Processing Agreements, Professional Services Agreements, Reseller Product Agreements, Subcontractor Agreements, and Partner Agreements
Independently manage negotiations in writing and verbally, including leading live negotiation calls
Partner closely with Prophix Sales teams to coordinate, progress, and finalize customer contracts while supporting deal velocity
Work with Sales to understand deal structure and business objectives and to strategize on the delivery of appropriate contracting solutions for different types of customer engagements
Provide clear, practical guidance to Sales on contract terms, negotiation positions, and risk-based trade-offs
Vendor & Third-Party Agreements
Review vendor, supplier, and other third-party agreements to assess legal and commercial risk to Prophix
Propose redlined terms and alternative language to mitigate risk while supporting business objectives
Escalate identified risks with clear recommendations to appropriate internal stakeholders for review and approval
Internal Collaboration & Escalation
Liaise with internal departments including Finance, Marketing, Cloud Operations, Professional Services, Customer Success, and Channels to obtain input and approvals on escalated contract terms
Assist Customer Success in addressing customer complaints that become contentious or involve alleged or actual customer breaches of contract, including reviewing contractual rights and obligations and advising on appropriate responses
Escalate material risks and non-standard positions to senior leadership and C-suite executives, providing well-reasoned recommendations and next-step options
Support contract negotiations across multiple regions, including North America, Europe, Asia, and Australia, with flexibility to work across time zones as required
Contract Operations & Process Improvement
Manage contract workflows from intake through execution using Conga CLM or similar contract lifecycle management tools
Assist with the development, documentation, and implementation of contracting processes, templates, and playbooks for the Contracts Team
Identify recurring negotiation issues or bottlenecks and propose process or template improvements
Risk Management & Communication
Apply sound judgment to balance legal risk, business priorities, and customer relationships
Communicate complex legal and contractual issues clearly and concisely to non-legal stakeholders
What You Will Bring
If this role excites you but you don't meet every requirement, we still encourage you to apply. At Prophix, curiosity, adaptability, and diverse perspectives matter. Your experience may be exactly what we need.
Required Qualifications
A mix of experience, training, or education that helps you succeed in this role
5+ years of experience in contract management, commercial contracts, or legal operations (in‑house experience strongly preferred)
Strong experience negotiating SaaS and technology‑related agreements
Familiarity with contract lifecycle management systems (Conga CLM preferred)
Excellent written and verbal communication skills
Proven ability to manage a high volume of contracts in a fast‑paced environment
Strong organizational skills and attention to detail
Comfort using AI tools responsibly to support tasks such as research, drafting, or data review
Ability to learn new tools and adapt as technology evolves
Curiosity and openness to exploring new approaches
Collaborative mindset when working with team
About the Company
Prophix helps finance teams lead from the center of the business. Prophix One, our Financial Performance Platform, connects planning, budgeting, forecasting, reporting, and consolidation in one seamless experience. Powered by AI, automation, and trusted data, we help you move faster, work smarter, and lead with confidence.
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