Job Specifications
Job Overview
We are seeking a proactive and highly organized professional to support Technology Operations, with responsibilities across workforce coordination, contractor management, financial tracking for technology initiatives, and system administration. This role helps improve operational efficiency and ensures technology teams are supported with the processes, systems, and resources needed to meet business objectives.
The ideal candidate is analytical, detail-oriented, and comfortable working independently while identifying opportunities to improve processes and operational workflows. This individual will partner with IT leadership to provide insights, maintain operational systems, and support financial and staffing activities across the technology organization.
Key Responsibilities
Workforce & Contractor Management
Support workforce planning and resource capacity tracking
Manage the contractor lifecycle including onboarding, extensions, renewals, and offboarding
Track vendor contracts and Statements of Work (SOWs) to ensure compliance with internal policies
Assist with onboarding new team members and aligning them with operational processes
Financial & Project Operations
Review and approve timesheets
Create purchase requisitions and code invoices in Workday
Ensure accurate expense categorization (Opex vs. Capex)
Support budgeting, forecasting, and financial reporting for technology initiatives
Monitor project financial performance and flag potential variances
Systems Administration & Reporting
Administer internal tools such as Workday Financials, SharePoint, Power BI, and PowerApps
Maintain and validate data across multiple systems
Provide system troubleshooting and end-user support
Develop dashboards and reporting to support leadership decision-making
Process Improvement
Identify operational inefficiencies and recommend process improvements
Translate business needs into system or process enhancements
Maintain documentation, procedures, and training materials
Support operational processes aligned with Agile and SDLC practices
Required Qualifications
7+ years of experience in Technology Operations, Business Operations, Systems Administration, or Process Improvement
Experience working within a technology or IT organization; familiarity with Agile and SDLC
Background in workforce planning, contractor management, and vendor oversight
Experience with ERP systems and reporting tools (Workday and Power BI preferred)
Knowledge of budgeting, forecasting, financial reporting, and capitalized expenditures
Advanced Excel and PowerPoint skills
Strong analytical, problem-solving, and organizational skills
Excellent written and verbal communication skills with a collaborative, service-oriented approach
About the Company
The Planet Group is a diversified professional services organization focused on providing high-value outsourced human capital solutions and niche consulting services to Fortune 500 and other leading clients in the fastest growing and most in-demand sectors. The Planet Group consists of staffing and consulting entities that have been purposefully built to address the professional services needs of leading companies in the technology, energy & engineering, accounting & finance, HR, administrative, and digital marketing industr...
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