Job Specifications
If you love helping customers solve their key challenges through innovative technical solutions, being the trusted technical advisor in the pre-sales process and an industry expert, then the role as a Sales Engineer at Trackunit is just for you! You’ll collaborate with cross-functional teams and customers to identify value-driven solutions, validate technical feasibility, and implement Proof of Concepts (PoCs).
Your goal: Be our customer’s trusted technical advisor, eliminate technical barriers in the pre-sales process, and set the stage for long-term success with the customer!
With locations in the hearts of London, ON, Kitchener, ON and Oakbrook IL, we offer you a flexible setup with the possibility to work from one of our locations or in a hybrid/remote model.
What’s in it for you?
A place in an agile growth SaaS business, with possibilities to grow internally in the company. We are growing rapidly, so fasten your seat belt and prepare to be flexible.
International environment with regular check-ins and social events across teams, departments and borders.
We take your personal and professional development goals seriously and we support them through training, coaching and mindfulness as well as with a constructive feedback culture to equip you to identify your strengths and opportunities. We do this by touching upon your impact on our triple focus: impacting yourself, impacting teams/relations and impacting the organization/strategy.
Flexibility and hybrid working is not just a cliché to us or something we state in a job posting. We do offer you a flexible setup and believe that you best can structure how your routines look like. And once you have chosen how you work best, let us know what you need: we got you covered with the IT equipment you need for your work.
Turning the Tide. At Trackunit, we are committed to creating and contributing to an inclusive workplace. And this commitment starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. We only assess candidates on their qualifications and merit. Learn more about TIDE and other DE&I initiatives here.
ResponsibilitiesAccelerate Technical Sales Journeys
Partner with customers and cross-functional teams to identify key problems, propose innovative technical solutions, and validate feasibility.
Serve as the technical subject matter expert in meetings, presentations, and product demonstrations, ensuring customer needs are effectively addressed.
Configure and tailor the Trackunit solution to align with customer requirements, showcasing its value and impact.
Oversee technical Proof of Concepts (PoCs), including setting up test environments with accounts, CAN profiles, and API access, to validate technical feasibility and streamline the sales process—enhancing Trackunit’s ability to win deals by reducing technical friction.
Own Technical Success for New Leads
Work closely with cross-functional teams, including engineering and product, to ensure technical commitments made during the sales process are both feasible and aligned with delivery capabilities.
Establish trust with technical stakeholders at prospective customer organizations by providing clear, expert guidance on Trackunit’s technical capabilities and solutions.
Coordinate Internal Alignment for New Customers
Act as the voice of the customer within Trackunit, ensuring technical requirements and feedback from new leads are effectively communicated to relevant teams.
Collaborate with Product Management to share insights on market trends and customer needs, directing product development and roadmap priorities.
Contribute to the development of tools, templates, and best practices to optimize the technical sales process and improve the customer experience.
Who are you ideally?
A bachelor’s degree in engineering, computer science, or a related field.
5+ years of experience with pre-sales, Sales Engineering (Solution Architect/Engineer) or customer-facing roles within the SaaS, IoT, and industrial IoT industries.
Deep understanding of IoT solutions architecture, protocols, and connectivity technologies such as J1939 CANbus and Modbu.
Extensive experience in managing the technical components of securing new deals and contributing to the seamless acquisition of strategic accounts and key logos.
Great communication and interpersonal skills, with the ability to articulate complex technical concepts to diverse audiences.
Strategic thinker with a forward-thinking approach to problem-solving and shaping business outcomes.
Sales-mindset with a focus on becoming the customers trusted technical advisor and guiding them through the process of becoming a Trackunit customer.
You are curious and have the will to find the root cause to customer’s challenges and needs.
Expect 2-3 travels days on average per month, across North America and Canada.
The Sales Engineer position is currently open at T
About the Company
Trackunit is a technology company that orchestrates the data and infrastructure that connects construction. The construction industry uses Trackunit’s software and hardware to connect to the ecosystem of construction from one platform connecting people, assets, and processes. Trackunit collects and analyzes machine data in real-time to deliver actionable, proactive, and predictive information, empowering customers with data-driven foresight. Trackunit delivers an integrated operating platform with applications and services e...
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