Skills

Communication Leadership Tableau Jira SQL Data Visualization Salesforce Product Management Sales Analytical Skills Marketing Agile

Job Specifications

Job title: Product Manager

Location: San Francisco, CA

Duration: Full-time

Key Responsibilities

Product Roadmap Support: Assist in defining and prioritizing the Salesforce product backlog, ensuring alignment with the client’s broader business goals.
PMM & Adoption Strategy: Develop internal "marketing" materials (one-pagers, release notes, and demo decks) to drive user adoption and communicate the why behind new Salesforce features.
Data-Driven Decision Making: Analyze platform usage metrics and business KPIs to identify friction points and opportunities for automation or optimization.
Stakeholder Orchestration: Partner with sales, marketing, and customer success leaders to translate "pain points" into crisp functional requirements.
Agile Execution: Work closely with our engineering and Salesforce architect teams to ensure sprints are on track and UAT (User Acceptance Testing) meets the "Definition of Ready."

Required Qualifications

Experience: 5+ years of experience in Product Management, ideally within a B2B or SaaS environment.
The PMM Edge: Proven ability to synthesize complex technical features into simple, value-based narratives. You should be as comfortable in a slide deck as you are in a Jira ticket.
Data Fluency: Strong analytical skills with experience using tools (e.g., Excel, Tableau, or Salesforce Reports) to tell a story with data.
Communication: Exceptional written and verbal communication skills—this role requires "managing up" to client leadership.

Good to Have

Direct experience or certifications within the Salesforce Ecosystem (Sales Cloud, Service Cloud, or CPQ).
Familiarity with SQL or advanced data visualization tools.

About the Company

CriticalRiver Inc. is a trusted technology consulting company for comprehensive, Salesforce, NetSuite, Oracle consulting, implementation, and managed services across the globe. The company's highly experienced consultants are experts at understanding client needs and delivering strategic solutions that leverage the latest technologies and industry best practices. CriticalRiver's offerings include digital, cloud transformation, and intelligent automation solutions that empower its clients to automate and simplify processes an... Know more