Job Specifications
About the role:
At Etex, we seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as Head of Digital Strategy in our global Digital team.
This role suits someone with a strong transformation background, ideally with consultancy experience, who can partner with senior leaders, shape digital direction and deliver measurable business impact. You will guide digital strategy, elevate customer experience, and build the capabilities needed for long term digital growth.
What you'll do:
Partner with commercial and leadership teams to define a clear digital vision and roadmap
Translate business priorities into focused digital initiatives that drive growth and long‑term value
Manage digital projects end‑to‑end, from defining the strategy through to overseeing development and ensuring successful delivery
Design and continuously improve end‑to‑end digital customer journeys with marketing, sales, and customer teams
Ensure all digital touchpoints enhance customer experience and support acquisition, conversion, retention, and loyalty
Lead and manage a small digital team, providing direction, coaching, and support to ensure high performance and effective collaboration
Define success metrics and KPIs to measure digital impact and ROI
Use data and insights to guide strategic decisions and prioritise initiatives based on business value and customer impact
Lead digital teams, platforms, and partners to ensure strong governance and alignment with IT and business stakeholders
Build future‑ready digital capabilities and promote a culture of innovation and continuous improvement
What you bring:
Proven experience shaping and leading digital strategy as a trusted business partner
Strong background in digital transformation, product, program or project leadership in complex environments
Experience managing and developing teams, with the ability to motivate, guide, and build capability in a fast‑paste environment
Demonstrated ability to bridge business and technology and translate needs into actionable digital solutions
Proven experience in UX and CX, with the ability to design or guide customer‑centric digital experiences
Strong strategic and analytical mindset, able to prioritise based on business value and data‑driven insights
Experience working in matrix organisations and leading cross‑functional teams and partners
Strong interest in innovation, automation, and AI, with the ability to assess their practical business impact
Excellent leadership, communication, and influencing skills, with confidence engaging senior stakeholders
Why join us?
Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people.
Our ‘Road to Sustainability 2030’ is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions
We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination
About the Company
At Etex, we might be leaders in modern, sustainable construction, but our people are our priority. We care about our teammates, and they feel it. As a global building material manufacturer and pioneer in lightweight construction we want to inspire people around the world to build living spaces that are ever more safe, sustainable, smart, and beautiful. Founded in 1905 in Belgium, we are a family-owned company with more than 13,500 employees across 160 sites and 45 countries. We are inspired by a core set of values. A passion...
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