Job Specifications
About
OVRSEA is a next-generation, multimodal freight forwarder dedicated to simplifying and optimizing international freight management through technology.
They offer clients industry expertise and comprehensive, end-to-end visibility across all transport modes - sea, air, road, and rail - covering every stage from loading to customs declarations.
Founded in 2017, OVRSEA now supports over 700 clients from offices in Paris, Marseille, New York, Miami, Barcelona, and Milan. They are continuing to grow and expand internationally!
Job Description
Our mission : to simplify international transportation through technology and data !
Founded in 2017, Ovrsea is a new generation freight forwarder that uses technology to simplify and optimize international transportation for companies. We support more than 700 companies such as Engie, Vinci, Devialet, Sézane or even Nuxe in more than 60 countries in their international freight transport.
We allow our customers to manage all their transport issues in a few clicks from our web interface, from quotation to invoicing, by digitizing the entire transport tracking experience. We have also developed an in-house platform to facilitate the operational management of our customers’ transportation needs in order to meet their requirements in record time.
Ovrsea, a Fast Growing Company…
With already 120 employees worldwide, we will continue our growth in 2026 as part of a merger with two other freight forwarders, forming a group of more than 800 people across four continents.
Following this merger, we aim to open a new country: Belgium, in order to drive the group’s commercial and operational development in this market.
What if you joined us to support the development of this new office?
The Operations team
The Ops Team is at the heart of the OVRSEA customer experience: reactivity, excellence, pedagogy and customer awareness are the leitmotiv ! The Ops team is the main contact for our customers and acts as a link between all our service providers, who have been selected on the basis of quality of service, responsiveness and reliability.
What does it mean to be an Operations Manager at OVRSEA ?
The Operations Manager responds quickly and accurately to customers’ quote requests and works to improve the efficiency of pricing and procurement processes by optimizing tools and workflows.
They communicate with customers in real time throughout the shipment, providing updates on key milestones, anticipating constraints or risks, and proactively suggesting solutions when needed.
They are also in daily contact with selected service providers (typically four to five per import) including a foreign agent, shipping line, customs broker, and carrier, acting as the central point of coordination between all parties involved.
Once the shipment is completed, the Operations Manager is responsible for invoicing and closing the file.
For all these reasons, the Operations Manager plays a central role in OVRSEA’s activity and is a key pillar of the company’s success.
As part of this country launch, the first Operations Manager will play a key entrepreneurial role, leading the setup of our initial operations in Belgium, onboarding local partners, and building strong local operational expertise from the ground up.
Your role in the team
Transportation operations in large import or export (60%)
Accompanying a portfolio of customers
Carrying out air, sea, road and rail transport
Pro-active customer advice and problem solving
Operational planning and pricing of international transport (15%)
Response to customer requests for quotations : complete planning of international transport by sea, air and rail
Participation in the improvement loop between quotation, operations and invoicing : be able to step back and improve upstream to make operations run more smoothly and invoicing easier
Manage customer invoicing (10%)
Participation in the invoicing of transport files
Manage the contact with customers to explain the differences that may appear between the quotation and the billing
Development, structuring and strategy (15%)
Build and negotiate partnerships with local partners in Belgium
Strengthen the team’s local market knowledge through research and internal content creation
Define and implement the operational strategy for this new market
Preferred Experience
Profile Required
You are fluent in Dutch and English. French is a plus
You have at least 3 years of experience with a freight forwarder
You have demonstrated autonomy in your previous roles, whether leading a project or contributing within a team
You are highly motivated to explore the world of transportation and develop expertise across air, sea, and rail freight, even if the sector is new to you
You are solution oriented and proactive, with the ability to take initiative
Why join Ovrsea?
The opportunity to join a fast growing company that has recently merged with two historic players in our industry
Strong respon