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Intec Select
Information Technology Support Engineer

Information Technology Support Engineer

On site

Margate, United kingdom

£ 33,000 /year

Full Time

25-02-2026

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Skills

Microsoft 365 Networking Training Operating Systems

Job Specifications

IT Support Engineer

Our long-standing client, who provides IT consultancy services to a variety of industries across the UK is hiring IT Support Engineer Engineer, ideally with Education or Schools experience to provide 1st and 2nd line suport across a broad ranges od devices including Microsoft 365, Networking (LAN/WAN, VPNSs, Routing, Switching) and basic Server troubleshooting. Our client is offering a basic salary of £33,000 + benefits to be onsite five days per week across located in Thanet.

Our client offers fantastic training and an access to the latest training & certifications within their field to you can continue to grow & develop your career.

Core responsibilities:

Resolve escalated technical issues across infrastructure, cloud, networking, and applications
Diagnose, troubleshoot, and implement configuration changes across customer environments
Manage incidents in line with SLAs, KPIs, and best practice
Communicate clearly with customers, managing expectations and providing updates
Maintain accurate ticketing, documentation, and knowledge base articles
Identify recurring issues and contribute to service and process improvements
Support projects alongside senior engineers and solutions teams
Participate in disaster recovery, business continuity, and security activities
Work with vendors and third parties on escalations and advanced fixes

Key technical experience:

Experience working in a school environment with understanding of safeguarding & data protection within education.
Significant knowledge of Microsoft operating systems, virtualisation, networking, hardware, & common school technologies
Proven track record of diagnosing and resolving complex technical issues in a live environment
Experience supporting and mentoring junior engineers/apprentices
Strong understanding of ITIL principles and service management best practices

IT Support Engineer

About the Company

Intec Select is a leading specialist IT Recruitment Consultancy which delivers bespoke recruitment services to some of the world’s leading organisations. With 20 years’ experience in IT Recruitment in London and Kent, Intec Select was founded on a wealth of experience and high-level, highly regarded expertise. Intec Select has built and established long-term relationships with our clients by delivering a quality service at competitive prices. As a trusted advisor to our clients we fully understand not just their technical... Know more