Job Specifications
Job Description
FTE - Intended for students graduating with their Master's degree by, or have graduated within, 12 months of cohort start date in July 2026
Target Start Date: July 13th, 2026
The Program:
Our future success depends on hiring world-class, early in career talent who are looking to power next-generation services and solutions leveraging AI capabilities. We are hiring students with a diverse set of skills and experiences to work in and across teams. Our program is intended to enhance your overall learning experience, help build your network, and accelerate your opportunity to make an impact.
The Team:
As a key member of Oracle Customer Success Services, you will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures you will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey.
This team is at the forefront of advancing the adoption and success of Oracle’s AI tools for customers—while also championing an AI-first mindset in our own internal operations. We are committed to building innovative AI solutions for both Oracle and our clients, driving greater efficiency and measurable value across the board.
Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join us in Oracle Customer Success Services and elevate your career with a company that values innovation, expertise, and customer-centric solutions.
Responsibilities
The Role:
The role will develop value-add engineering capabilities that help deliver customer success, both for external and internal customers (example: AI enablement across the SaaS and Apps delivery function). The org has a unique proximity to the customer and often needs to develop/deploy engineering configurations that are supported by a small but impactful ‘in-house’ engineering capability. This role will deliver cutting edge, innovative solutions to our customers which make an immediate impact to our customers.
Configure, test, and optimize generative AI solutions to deliver business value.
Measure and monitor AI performance, recommending improvements and developing new AI solutions to drive value for Oracle and its customers.
Help enable features and subsystems, such as on AI solutions, and help with operation’s technical requirements.
Design new scalable solutions for fast changing infrastructure environment with complex needs in fields like configuration deployments, monitoring, and logging.
Perform deep drill down analysis into performance bottlenecks and provide necessary fixes.
Bring in new ideas, change, evolve, improve, and simplify the production infrastructure.
What’s in it for you:
Significant investment in your professional development and a social network of resources and thought leaders inside Oracle.
Fun and flexible work for the ideal work-life balance.
An inspiring, inclusive, and multicultural community that values fresh perspectives.
World-class professional training from industry experts.
A defined career progression based on annual performance and personal development followed closely by a direct manager.
The opportunity to engage with a variety of customers in multiple areas.
What you will bring:
Use Oracle internal tools, resources, and network to learn and stay up to date with on innovation and leading technologies.
Love & passion for customer success.
Contribute as a team member on customer projects together with Oracle experts and leaders.
Consult with clients to understand their business requirements and map them to our solutions and services.
Support customer relationships with CSS focused on collaborative, long-term partnerships.
Able to demonstrate time management.
Able to complete individual goals as well as work in a team environment.
Ability to collaborate and present concepts clearly.
Innovation: You’re open to new ideas and challenges
Agility: You’re a pro at embracing change. Your self-confidence helps you learn and adapt wherever you go.
Drive: You have a “roll-up-the-sleeves” and “get the job done” attitude.
Resilient and capable of working effectively under pressure.
Strong organization, negotiation, and planning skills.
High energy: You’re optimistic, always eager to interact and influence people.
Teamwork: You’re a fantastic team player who also loves smashing individual goals.
Critical thinking: You’re a natural strategist who can analyze situations, identify issues, and solve problems creatively.
Objective Minimum Qualifications:
To be considered for a Cloud Engineer position in the Customer Success S
About the Company
We're a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world's first - and only - autonomous database to help organize and secure our customers' data.
Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other ...
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