Job Specifications
Position: Head of Strategy & Insights
Location: West End, London (Hybrid – 3 days in office)
Salary: £70,000 - £85,000 + Benefits
We’re working with a high-growth retail & hospitality business operating multiple sites across the UK. They are seeking a commercially astute and strategically minded Head of Strategy & Insights to lead high-impact, cross-functional initiatives that underpin long-term growth and customer experience.
This is a pivotal senior leadership role operating at the intersection of strategy and execution — working closely with the executive team to define business direction, turn strategy into actionable programmes, and drive disciplined delivery across digital, real estate and data transformation initiatives.
Priorities of this role include:
Lead the development and evolution of the company’s strategic roadmap aligned to commercial and customer objectives
Partner with senior leadership to prioritise growth initiatives, capital investments and transformation programmes
Own and lead a portfolio of strategic programmes including digital platform evolution, venue refurbishments and data transformation initiatives
Coordinate cross-functional teams across marketing, technology, operations, finance and property
Act as a trusted advisor to the executive team, presenting strategic plans, risks and performance updates
Establish governance, performance tracking and ROI measurement across all strategic initiatives
Key attributes that we are looking for:
Significant experience leading strategic programmes and complex cross-functional initiatives
A proven track record of translating business strategy into executable, measurable initiatives
Strong commercial acumen and the ability to interpret data to generate actionable insights
Advanced stakeholder management and influencing capability at senior leadership level
Excellent programme management discipline across governance, risk and resource planning
The ability to operate strategically while remaining hands-on in delivery
Exceptional communication, facilitation and presentation skills
Highly advantageous:
Experience within retail, leisure, hospitality or multi-site consumer-facing businesses
Exposure to digital product platforms, e-commerce ecosystems or customer experience transformation
Experience delivering refurbishment or real estate transformation programmes
Knowledge of data, analytics, BI or customer data platforms
This is a senior individual contributor role that requires someone who is both strategic and hands-on, comfortable operating in the detail while influencing and aligning senior stakeholders across the business.
You’ll bring strong customer insights experience, paired with structured, highly organised programme management skills, and the credibility to drive alignment at executive level while personally ensuring delivery stays on track.
If you’re motivated by owning both the thinking and the execution, and have the gravitas to align senior leaders around a clear direction, this could represent a compelling next step.
Lime Talent is a recruitment agency specialising in the consumer goods industry. To view a broader selection of our current vacancies, go to www.limetalentgroup.com or call us on 0207 042 3800.
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The Lime Talent team always review and process job applications swiftly. However, due to the high volume of CVs that we receive online, we regrettably are not always able to respond to every applicant individually. If you've not heard from us within 5 working days, unfortunately on this occasion your application has not been successful.
Lime Talent Ltd is acting as an Employment Agency in relation to this vacancy
About the Company
Lime Talent is an international search firm focused on the recruitment of roles within the consumer goods industry. If your company operates in consumer goods, we can help you find the very best people in the market for your role. Based in Wimbledon, London, we find high quality candidates for roles across the UK and internationally. Focused purely on the consumer goods market, our proven process of delivery means we can cut through faster than traditional search firms whilst being just as thorough.
Established in 2013 we a...
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