Job Specifications
Building a Brand Starts with a Story
FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilised three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.
Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specialising in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors.
Consistently recognised for excellence, recent honours include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.
Learn more at www.firstagency.com
What You Would Get To Do
The Project Manager is responsible for supporting clients with both internal and client-facing events and conferences, delivering exceptional service through effective project management and creative solutions. This role involves overseeing all aspects of event operations, from initial briefing to post-event reconciliation. Key responsibilities include managing project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, audio/visual needs, webcasts, staging, speaker coordination, and event execution.
There is a requirement for onsite events to travel domestically or abroad as required.
Your Contributions
Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity
Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting
Sourcing, negotiating and managing site selections, contract management for venues and suppliers
Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management
Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.)
Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders
Co-plan with colleagues and the client on larger scale programs; strong team player
Ensure adherence to the client’s standards of operation and policies and that compliance and risk guidelines are followed
Travel when applicable for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events
Post event wrap up including final attendees, budget reconciliation, observations, as well as client debriefs for year over year improvements
Share knowledge of best practices, new suppliers, services and venues
What We Are Looking For
5–7+ years’ event management experience, preferably in a corporate or financial environment
Experience in events, conferences, meeting and production management, including but not limited to C-level executive events, cocktail receptions and dinners, meetings and multi-day events
Experience in working with and managing senior clients
Proficient with Microsoft Office applications such as PowerPoint and Excel
Motivated, self-starter, ability to work independently and project plan; ability to think innovatively
Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines
Virtual event experience preferred – Webex and Zoom experience a plus
Leadership/influencing/negotiation and decision-making skills
Adaptable and resourceful individual able to follow guidance while working independently; proactive in generating ideas and creative solutions
Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles
Strong client management skills
Strong oral and written communication skills
Ambitious, proactive and highly organized
Willing to travel to various locations for site-visits and on-site management of events
At FIRST, we believe that the passion, creativity, and commitment of our teams drive our success. That's why we offer a range of benefits and perks to support your personal and professional growth
Private Medical Insurance with BUPA from day one
28 Days Annual Leave PLUS Bank Holidays
Personal Volunteer Day
20 Days of Sick Pay each Year
Enhanced Parental Leave (Maternity & Paternity)
Wellness Stipend
Complimentary access to Headspace, Rocket Lawyer & Maven
Life Insurance
Employee Assistance
About the Company
FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. Operating as a full-service agency partner or through embedding specialist talent into client teams, FIRST brings brands and people together through creative, connected experiences. Spanning 12 countries with more than 800 team members, FIRST works with clients across industries, including financial services, technology, new & traditional media, automotive, aerospace, healthc...
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