Skills

ServiceNow Microsoft 365 Windows Azure Active Directory

Job Specifications

Technical Support Engineer (Microsoft stack) | Permanent | Paris, France

Location: Paris
Hybrid: 2–3 days onsite per week
On-Call: 1 week in 6 (including weekend cover)
Salary: €48,000 – €62,000
Position: Permanent

Job Summary:

We are recruiting on behalf of a leading consultancy for a Technical Support Engineer to be the sole IT support presence in their Paris office (55 users) while supporting tickets across the wider EMEA region. This is a hands-on role requiring strong Microsoft stack expertise, particularly Active Directory and Azure, along with ServiceNow experience. The successful candidate must be fluent in French and possess excellent business-level English, with the confidence to support senior stakeholders in a professional services environment.

Key Responsibilities:

Provide first- and second-line IT support to the Paris office and assist EMEA users remotely
Log, manage and resolve incidents via ServiceNow, ensuring high service standards
Administer and support Active Directory and Azure environments
Configure, deploy and troubleshoot Windows laptops, M365 applications and mobile devices
Support AV/meeting room technology and office infrastructure
Take ownership of local IT operations and collaborate with global IT teams

Qualifications & Requirements:

Fluent French speaker with strong, well-spoken business English
3+ years’ IT support experience in a professional services environment (50+ users)
Strong Active Directory and Microsoft 365 expertise; Azure experience essential
Hands-on experience with the ServiceNow ticketing system
Able to work independently as the sole on-site IT support while managing regional tickets

Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.

Computappoint do not use AI to filter or assess candidates; we use experienced and dedicated recruiters who want to match the best people to roles.

About the Company

With over 25 years of experience our recruiters know the industry back to front and inside out. Our success has come from their ability to be able to source not just excellent candidates but the right candidates. We are a driven and focused team with a winning formula for success based on three components; honesty, integrity and professionalism, values that are upheld by every employee. Our ethos has led to us developing many long-standing relationships with many clients and candidates alike in an ever-expanding network of ... Know more