Skills

Communication Leadership Problem-solving Training Process Improvement

Job Specifications

Digital Transformation Partner

Newcastle upon Tyne- Hybrid

We’re looking for a Digital Transformation Partner who thrives on working with people as much as systems. This is not a hands-off technical role it’s about understanding people, translating their needs, and making change happen. You’ll act as the key link between non-technical teams and technical delivery, ensuring that business needs are clearly understood, well-defined, and successfully delivered.

At the heart of this role is stakeholder engagement and delivery.

You will:

Build strong relationships across the organisation
Work closely with staff across care, education, and support services to understand their goals, challenges, and pain points.
Translate business needs into clear requirements
Take input from non-technical stakeholders and turn it into structured, actionable requirements that technical teams and suppliers can deliver against.
Bridge the gap between technical and non-technical teams
Communicate effectively with both audiences simplifying complex ideas for users and providing clarity and direction for technical teams.
Shape and prioritise digital change initiatives
Work with leadership to identify opportunities for improvement and help define transformation priorities.
Plan and support delivery of solutions
Help create practical project plans, coordinate stakeholders, and support the delivery of new systems, improvements, and integrations.
Drive adoption and real-world impact
Ensure solutions are understood, embraced, and embedded into everyday use through training, communication, and support.

This is a people-first transformation role where success depends on your ability to:

Influence and engage stakeholders at all levels
Understand real-world operational challenges
Turn conversations into clear, deliverable plans
Ensure technology actually improves how people work
Experience supporting or delivering systems or digital change projects
A collaborative, organised, and problem-solving mindset

You won’t just recommend change you’ll help make it happen.

Ideal background/ but not essential

Business Analysis / Digital Transformation / IT Projects
Experience in charity, education, healthcare, or public sector
Familiarity with process improvement and data-driven decision making

About the Company

We are on a mission to make people happier at work. We help companies attract the right tech talent for their business. And we help technology professionals to find the right new opportunities for their career objectives. By focusing exclusively within the Software Engineering and Data Science markets, we support businesses that use AI to make the world a better place. In short, we find people that help machines help people. How does a recruitment company originate that genuinely disrupts the status quo? By building a '... Know more