Job Specifications
We're seeking a Business Intelligence Analyst to join our expanding Data & Analytics team. You'll be the bridge between our data infrastructure and business stakeholders, responsible for creating compelling dashboards, training users, and delivering actionable insights that drive strategic decisions across the organization.
This is an ideal role for someone who excels at transforming data into clear business narratives, enjoys working directly with stakeholders, and wants to build world-class business intelligence capabilities in a modern e-commerce environment.
Responsibilities:
Business Intelligence & Dashboard Development
Design and build executive dashboards and KPI scorecards in Looker for leadership team
Create and maintain departmental dashboards for marketing, merchandising, and operations teams
Develop self-service analytics solutions to reduce ad-hoc reporting requests
Ensure data visualization best practices with clear, actionable dashboard design
Analyze complex data and translate findings into clear, actionable insights to drive strategic decisions
Create and optimize complex SQL queries to extract and analyze large datasets from various sources
Ad-Hoc Analysis & Insights
Respond to executive requests for special analysis and strategic insights
Conduct deep-dive investigations into business performance anomalies
Create board presentation materials and executive briefing documents
Support business planning processes with data-driven recommendations
Stakeholder Training & Enablement
Train business users on Looker functionality and self-service capabilities
Create documentation and training materials for dashboard usage and data interpretation
Support 15 power users with advanced analytical needs and custom reporting
Lead dashboard governance and user access management
Requirements:
Education
Bachelor's degree in Business, Economics, Mathematics, Statistics, Data Science, or related analytical field
Equivalent professional experience in business intelligence or analytics roles will be considered in lieu of degree
Relevant certifications (Snowflake, dbt, Google Analytics, Looker, etc.) are a plus
Business Intelligence Experience
3+ years experience in business intelligence, reporting, or dashboard development
Proficiency in BI tools (Looker preferred, Tableau/Power BI experience valuable)
Advanced SQL skills with ability to write complex queries for reporting needs
Data visualization expertise with strong sense of visualization and extracting insights
E-commerce & Retail Analytics
E-commerce metrics expertise: conversion funnels, customer acquisition costs, retention rates
Digital marketing analytics: channel attribution, campaign ROI, customer journey analysis
Inventory and merchandising analytics: product performance, seasonal trends, demand planning
Financial reporting: P&L impact analysis, margin analysis, revenue forecasting
Communication & Stakeholder Management
Executive presentation skills with ability to communicate insights to C-level audiences
Training and documentation experience for user enablement initiatives
Project management skills to handle multiple reporting requests and priorities
Business partnership approach with marketing, merchandising, and operations teams
Preferred Qualifications:
Advanced BI Skills
Looker development experience including LookML and advanced dashboard features
Data modeling understanding to collaborate effectively with Analytics Engineers
Database performance knowledge for query optimization and efficiency
BI tool administration including user management and security settings
Industry & Domain Expertise
Home goods or furniture retail experience with category-specific analytics
Direct-to-consumer business model familiarity and associated metrics
Shopify analytics or other e-commerce platform reporting experience
Growth-stage company experience with evolving reporting needs
Technical Enhancement
dbt exposure or willingness to learn modern data transformation frameworks
Python or R for advanced analytics automation
GA4 and Google Analytics expertise for web analytics integration
About the Company
We’re Lulu and Georgia. Based in Los Angeles, we design and curate the best in interiors to inspire your home. Find exclusive designer collaborations, uniquely curated collections, and one-of-a-kind vintage pieces to bring your space to life.
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