Job Specifications
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
Are you a skilled coordinator who thrives at the intersection of creativity and strategy?
Trustpilot’s Studio is looking for a Global Campaign Manager to lead the planning and delivery of high-impact marketing campaigns that reach millions. As a key member of our Strategy team, you will build alignment between brand, product, and commercial priorities, ensuring our message remains consistent across global markets.
You’ll be the operational heart of our most ambitious projects, turning complex strategies into actionable results while helping us evolve how we work. If you are motivated by creating structure that enables world-class creativity, we want to hear from you.
What you'll be doing:
The Global Campaign Manager leads the end-to-end coordination and delivery of high-impact global marketing campaigns within Trustpilot's Studio.
Lead end-to-end campaign execution by translating brand and product strategies into actionable project plans and deliverables.
Facilitate global alignment by partnering with regional leads and channel owners to ensure consistent rollouts and messaging across all markets.
Manage project lifecycles by scoping timelines, identifying risks, and proactively removing blockers to ensure on-time, high-quality delivery.
Optimise Studio operations by refining planning frameworks and workflow systems to improve efficiency and resource allocation.
Maintain central visibility through a campaign calendar and reporting dashboard to track progress, assets, and key milestones.
Manage budget and external talent, tracking expenditures and overseeing relationships with freelancers or vendors as needed.
Who you are:
Experienced campaign lead: You have a proven track record in campaign management or marketing operations, ideally within a global or SaaS organisation
Strategic project manager: You are skilled at guiding multi-channel campaigns from initial planning through to post-launch reporting
Collaborative communicator: You excel at working with cross-functional teams and external partners, remaining calm and positive under pressure.
Process-oriented: You’re comfortable using tools like Jira, Google Sheets, Asana, or monday.com to create structure and support operational excellence.
Data-informed: You have a strong understanding of creative workflows and are comfortable working with performance reporting dashboards.
Versatile contributor: You are equally comfortable engaging in high-level creative discussions as you are in detailed operational planning.
What's in it for you:
A range of flexible working options to dedicate time to what matters to you
Competitive compensation package + bonus
25 days holiday per year, increasing to 28 days after 2 years of employment
Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
Pension and life insurance
Health cash plan, online GP, 24/7, Employee Assistance Plan
Full access to Headspace, a popular mindfulness app to promote positive mental health
Paid parental leave
Season ticket loan and a cycle-to-work scheme
Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
Independent financial advice and free standard professional mortgage broker advice
Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career
Still not sure?
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you!
About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers
About the Company
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 320 million reviews and 70 million monthly active users across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,0...
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