Job Specifications
Join our team at KeolisAmey Metrolink (KAM), the largest light rail network in the UK!
Ready to kick‑start your career and earn a qualification at the same time? If you’re motivated, curious, and eager to learn, we want to hear from you!
We’re excited to offer Admin & Business Apprenticeship opportunities within our Recruitment and Health & Safety teams. As an Admin Apprentice, you’ll gain real hands-on experience, build valuable professional skills, and earn a recognised qualification, all while being supported every step of the way.
You’ll learn on the job, working with experienced teams, and receive training from a dedicated provider to help you thrive in your chosen specialism.
Recruitment
The role will support the Recruitment team with the end-to-end recruitment process and delivering of an exceptional experience for both managers and candidates. Supporting volume assessment centre days for drivers, customer and engineering roles and maintaining accurate recruitment documentation and recruitment systems.
Support the maintenance and updating of the Applicant Tracking System (ATS).
Keep candidates moving through each stage of the recruitment process smoothly.
Coordinate and schedule candidates for assessment days, interviews, psychometric testing and follow up stages.
Set rooms up on the day of assessment centres with the necessary equipment required.
Prepare assessment day materials (assessor packs, candidate packs, stationery, signing-in sheets, etc.).
Support managing the recruitment inbox, responding to queries promptly and professionally
Assist in posting job adverts across recruitment platforms as required.
Collate interview templates and assessment material from managers post interviews and assessment days and upload to Sharepoint
Support with Track and update recruitment metrics and weekly activity reports.
Health & Safety
The role will provide admin and data support to the team, supporting with the management of safety processes, processing safety documentation, managing incident reporting and system workflows.
Maintain and update Health & Safety documentation, tramway-specific procedures, Safe Systems of Work, and operational standards.
Maintain accurate recording and filing of operational incident reports, risk assessments and inspections.
Coordinate controlled documents within the safety management system.
Prepare agendas, minutes, and materials for Safety Review Meetings, Rule Book Committees, and Safety Briefings.
Assist in generating safety trend analysis, KPIs, and monthly dashboard reporting for Operations, Engineering, and Leadership
Help develop safety campaigns, posters, and digital materials focused on passenger and Employee safety.
Support safety engagement initiatives such as briefings, toolbox talks, Safety Days, and depot safety tours.
Maintain accuracy of data in safety platforms such as incident management systems, competence management systems, and digital audit tools.
Produce routine safety performance reports for Operational Control, Engineering, HR, and Leadership.
Take a look at the job descriptions attached to learn more about the key accountabilities for each role.
What You’ll Bring
GCSEs or equivalent in English Language and Mathematics (Grade 4/ C or above)
Good communication skills - able to build positive working relationships and engage confidently with others
Attention to detail
Good organisational skills – able to manage your own workload and meet deadlines.
A collaborative mindset – flexible, supportive, and enjoys being part of a team
Able to use digital systems with training and comfortable using Microsoft Office (Outlook, Word, Excel)
Digital confidence – comfortable using Microsoft Office (Outlook, Word, Excel) and able to learn new systems with training
Proactive and curious, with a positive attitude and a willingness to learn and develop
Customer service awareness and a helpful, solution‑focused approach
Adaptability and flexibility – able to prioritise and manage multiple tasks effectively
Basic understanding of data reporting and trend analysis
What We Can Offer You
An salary of £17,000 per annum
18 month fixed-term apprenticeship contract
37.5 hours per week this will include (6 hours per week off the job learning)
Free Tram Travel for all our colleagues, plus a sponsored pass for an immediate family member
25 days holiday, plus bank holidays
Access to Amazing Discounts at major retailers including Asda, Currys PC World, John Lewis and many more.
Family Friendly Policies
Wellbeing Support including a free counselling, health checks and Employee Assistance Programme.
Supporting your development focusing on career pathways
The closing date for applications is Thursday 26 March 2026. Assessment centre will take place w/c 6 April 2026
Depending on the level of applications for this role we may close the advert earlier, therefore we encourage you to submit your application early.
Application Process
Please complete the online application via