Job Specifications
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.
Introduction: Robertson is seeking a skilled Digital Business Analyst & Test Lead (HR Technology) to join our clientin support of an existingvacancy.
Contract Period: 18 months with potential to extend or convert
Pay Rate: Starting from $50 per hour
Location: Waterloo, ON
Location Type: Hybrid
Business Hours: Monday-Friday;9:00 AM – 5:00 PM
Job Responsibilities:
Facilitate discovery with business/HR partners
Analyze and document business & user requirements and acceptance criteria in partnership with the Enablement Lead and CoE
Prepare/update functional specs, process maps, and UI/UX validation against agreed standards and personas using human centered design practices
Define risk based test strategies (functional & non functional) including scope, entry/exit criteria, coverage targets, and reporting
Create/maintain test plans, suites, and requirements to test traceability (RTM); build and curate regression suites for repeatable, reliable releases
Coordinate test execution across system, integration, UAT, and release/regression cycles; ensure evidence capture and auditability
Plan and lead UAT (scripts, data, participant readiness), align on acceptance criteria, facilitate triage & sign off, and support hypercare for early defect containment
Support vendor release assessment, testing and contribute to change management activities
Run defect triage with severity/priority guidelines; drive cross team resolution with product, platform, and vendor partners
Publish quality metrics (coverage, pass rate, defect) and insights that inform continuous improvement in partnership with Project Management Office
Coordinate (with platform/security/UX teams) accessibility, performance, security/privacy, and reliability checks appropriate to HR SaaS and integrations
Align environment plans, test schedules, and release calendars; ensure synthetic/anonymized test data is used in non production to protect confidentiality
Identify and implement process/documentation improvements (playbooks, templates, checklists, knowledge articles) to enhance quality, and colleague experience
Experience & Qualification Requirement:
Bachelor’s degree
3+ years in a Business Systems Analyst or HR Systems capacity supporting enterprise HR/People Comms technology (projects and BAU)
Hands on Test Lead experience owning test strategy, planning, execution oversight, and defect management/triage
Experience with HR SaaS platforms such as Workday, Cornerstone, EdCast, Gallup, Workhuman, or similar
Practical knowledge of SDLC (agile and/or waterfall), and functional/non functional test methodologies (user acceptance, system/integration, release/regression)
Proficiency with test & defect management tools (e.g., Test Plans/Xray, JIRA)
Strong facilitation and communication skills; comfortable leading workshops, UAT sessions, and triage with global stakeholder
Human Centered Design exposure, CHRP/CHRL, or PMP
Familiarity with accessibility testing practices, performance testing concepts, and HR data privacy standards
Experience coordinating with vendors/managed services within HR tech ecosystems
Configuration or Coding experience
Background screening is required as part of the onboarding process. The type of screening required (criminal, credit or other verifications) will vary based on the position and client requirements.
We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.
How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Robertson & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.
Robertson & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Robertson is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.