Job Specifications
We are hiring a Digital Operations - Manager for a top retail client in Columbus, Ohio! Responsible for supporting key functional initiatives that have cross-functional reach and impact. Specific to this role, supporting the Digital Redesign/Relaunch program embedded with the Digital team. Key oversight includes working cross-functionally and with leadership to continually improve operations, processes and collaboration with an omni-channel lens. Responsible for providing oversight and connection for the program on the following: planning and flighting work (including looking ahead for potential risk/opportunities); day-to-day activities; tracking to deliverables; timelines; and being the connective tissue between all cross-functional teams engaged in the program. The Manager acts as a liaison between Digital leadership and cross-functional teams and partners in all areas of the business.
Pay Rate: $45-48/hour
Responsibilities:
Manages Digital program priorities, capacity and team development
Partners with operational and cross-functional leaders to drive the evolution of processes related to program delivery and other related workstreams
Drive decision making across multiple leadership levels to gain cross-functional alignment to achieve successful execution and rollout of initiatives
Establish and Lead proactive approach to contingency planning and cross functional alignment to support changing business needs
Create, Manage and Lead detailed step by step calendar that supports business processes and interdependencies
Develops, documents and maintains standard operational procedures, checklists and process flows for projects and digital workstreams
Understands, and tracks to omni stores + digital master calendars to inform program planning and deliverables
Management of overall deliverables and expectations supporting the digital program
Identifies, assesses and communicates Digital program impacts to leadership/ and or broader team; risk assessment of missed deadlines and develop plans to get teams back on track
Owns business meeting agendas - prioritizing based on timelines and business need
Required Qualifications:
5-7+ years of related work experience in retail or ecommerce roles that relate to the areas of Operations, Digital Product Teams, Project Management and/or Marketing
Understanding of end-to-end business processes, cross functional responsibilities and process dependencies; understanding of digital work systems, data connection points, and business-user roles
Collaboration focused individual with ability to create alignment and drive for resolution
Ability to lead and influence people, that are not direct reports
Ability to create, implement and communicate new processes
Proven track record of managing people
Strong project management and/or change management skillset, with the ability to manage initiatives from initial scope through implementation and assessment
Ability to partner and communicate cross-functionally to build relationships with peers, direct reports and leadership teams
Strong communication, follow-up, attention to detail and organization skills
Software and computer proficiency (MS Office, Outlook)
Bachelor’s degree preferred or equivalent work experience
If you meet the required qualifications and are interested in this role, please apply today.
The Solomon Page Distinction
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.
Opportunity Awaits.
About the Company
Founded in 1990, Solomon Page is a leading staffing and executive search firm headquartered in New York City with offices across the United States. The success of Solomon Page is defined by its people. Built on a foundation of individuality and respect that is fueled by an entrepreneurial energy seeking to keep innovating, we have become a leader in the industry. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect...
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