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Order Operations Specialist

Order Operations Specialist

On site

Englewood cliffs, United states

Junior

Freelance

17-03-2026

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Skills

Leadership Organization

Job Specifications

**W2 Contract**Englewood Cliffs, NJ**ONSITE**$32-36/hr

Top 3 Skills

Process-oriented and data-driven
Leadership and collaboration skills to drive performance laterally within the organization
Strong utilization of MS Excel and Visio

Responsible for the transactional operations surrounding all Software and Solution products. This person will be responsible for ensuring that purchases and payments are properly processed and accounted for through-out multiple purchasing channels. The role will be responsible for maintaining detailed record of incoming purchase orders, as well as informing necessary stakeholders of when PO’s are received, delayed, or submitted with errors. Additionally, this position will be responsible for the proper distribution and maintenance of licenses associated with our Content Management Solution, VXT.

Responsibilities

Daily extraction of open orders placed for LED installation, VXT Software services, and Warranty Service Uplifts
Outreach to vendors to ensure completion of order processing through internal systems
Daily, Weekly, and Monthly Reporting of purchase orders placed across department portfolio
Processing of offline orders for key accounts who purchase direct
Receiving customer escalation regarding order status, License distribution, and vendor payments for services rendered
Issuing refund on orders with approval from management team
Working with distributor partners to improve and streamline order process flow

Qualifications

Bachelor’s Degree and 3+ years of experience or equivalent amount of experience
Process-oriented and data-driven
Leadership and collaboration skills to drive performance laterally within the organization
Supreme soft skills and ability to deescalate
Strong utilization of MS Excel and Visio
Experience working in cloud software product support preferred

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About the Company

ektello is a national staffing firm that places Creative, Marketing, Digital & Information Technology talent. At ektello it's all about delivering the best experience for both our talent and clients. Our goal is to create the most seamless career search and hiring process for our talent while responding quickly and efficiently to our client's needs. Search Current Career Opportunities: http://www.ektello.com/search-jobs Services include Contractor, Contract to Hire, Direct Hire and Statement-of-Work in the following j... Know more