Job Specifications
Requisition ID: 254234
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
We are committed to investing in our employees and helping you continue your career at Scotiabank.
We’re looking for a Senior Manager, Salesforce Engineering to lead the strategy, delivery, and evolution of our Salesforce platform across multiple business lines. You’ll own the engineering roadmap, govern platform standards, and lead multiple squads to deliver secure, scalable, and high quality solutions in a regulated environment.
Is this role right for you? In this role, you will:
Own the Salesforce engineering strategy and multi year roadmap; align with enterprise architecture, business priorities, and modernization plans.
Govern development standards (coding, security, accessibility, reuse), lifecycle practices, and platform operating model across squads.
Drive platform scalability, performance, observability, and resilience; ensure alignment with risk, security, privacy, and compliance requirements.
Manage platform portfolio, capacity planning, and release calendars across multiple Salesforce clouds.
Ensure timely, high quality delivery of program milestones while adhering to SDLC, change management, and regulatory controls.
Orchestrate cross team dependencies (product, architecture, data, integration, QA, DevOps), remove blockers, and manage risks with clear mitigation plans.
Lead technical discussions; influence solution design, integration strategy, and make pragmatic build vs buy recommendations.
Oversee code quality through standards enforcement, code reviews, automated testing, and CI/CD best practices.
Partner with senior stakeholders (Directors/VPs) across multiple business lines; prepare executive updates and clear decision packs.
Manage vendor/partner relationships, SOWs, and delivery performance for supported solutions and accelerators.
Lead and grow high performing Salesforce squads (potentially 2–3 pods, ~8–15 FTE/contractors); build career paths and succession plans.
Foster a culture of engineering excellence, accountability, and continuous improvement; coach and mentor engineers, leads, and admins.
Define and track engineering KPIs (velocity, change failure rate, defect escape, MTTR, release stability, test coverage, platform health).
Drive proof of concepts/pilots and evaluate emerging Salesforce capabilities (e.g., Einstein AI, Data Cloud, OmniStudio, Flow Orchestration).
Identify opportunities to simplify architecture, retire technical debt, and scale re usable components, APIs, and patterns.
Stay current with industry best practices; where relevant, monitor adjacent trends (e.g., distributed ledgers) for future applicability.
Embed the Bank’s risk appetite and controls in day to day engineering decisions.
Ensure secure configurations, data governance, auditability, and compliance with change, access, and separation of duties policies.
Skills
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
8+ years in software engineering, with 5+ years hands on on the Salesforce platform (Sales, Service, Experience, or Financial Services Cloud).
5+ years leading engineering teams/squads (manager/lead role), including coaching, performance, and hiring; experience leading multiple pods is an asset.
Proven delivery of complex Salesforce programs across design, build, test, and implementation in a regulated environment.
Strong grasp of Apex, LWC, Visualforce, SOQL; familiarity with integration patterns (REST/SOAP APIs, event driven, middleware).
Experience with API driven, microservice oriented architectures and integrating Salesforce with enterprise platforms.
Demonstrated excellence in SDLC governance, change management, version control (Git), CI/CD automation, code quality, and automated testing.
Cross functional leadership with product, architecture, risk, compliance, security, and operations.
Ability to set engineering KPIs, interpret metrics, and drive continuous improvement.
At least one current Salesforce certification (to be verified) from:
Salesforce Developer I or II
Salesforce Platform App Builder
Salesforce Administrator
Salesforce Architect (Application/System/Overall)
Sales Cloud Consultant (or Service Cloud Consultant)
Experience with nCino and/or implementation in financial services.
Exposure to multiple Salesforce clouds (e.g., Experience, Marketing, Financial Services Cloud).
Knowledge of Einstein AI, Data Cloud, OmniStudio, Flow Orchestration.
Background managing vendor solutions and optimizing cost/performance.
Experience managing an engineering operating budget.
SAFe/Agile leadership certification (e.g., SA, SASM, PAL).
What's in it for you?
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across S