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METRIX IT SOLUTIONS INC
Amelia Developer

Amelia Developer

On site

San antonio, United states

Junior

Freelance

17-03-2026

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Skills

Python JavaScript Jira ServiceNow Customer Service Architecture Solution Architecture Machine Learning react js react AWS JS Natural Language Processing NLP

Job Specifications

Amelia Developer at San Antonio, TX

Contract

Amelia Developer ( Voice & Chat )

Key Skills & Experience to Highlight

• Conversational AI Platform Experience: Direct experience with Amelia (formerly IPsoft) is primary.

• Voicebot Development: Expertise in speech-to-text, text-to-speech, and designing natural, human-like voice conversations.

• NLP & Machine Learning: Strong background in Natural Language Processing, intent recognition, and entity extraction.

• Integration Skills: Experience connecting bots to backend systems via APIs (REST, SOAP, XML).Must have strong experience integrating Amelia with tools like AWS Connect, Backend APIs, Webhooks, ITSM tools like Servicenow, Jira, Rally, Contact center technologies, ADS, SSO, LDAP, Scripting in Python Javascript, React Js

• Technical Proficiencies: Python (4+ years preferred), JSON, and familiarity with ServiceDesk or IT Ops automation.

• Solution Architecture: Ability to design, build, and deploy conversational solutions for customer service or internal IT

About the Company

METRIX IT Solutions: AI-Driven Digital Transformation & IT Innovation Headquartered in Charlotte, North Carolina, METRIX IT Solutions is a global leader in AI-powered IT solutions, cloud computing, machine learning, and enterprise software development. We specialize in AI-driven automation, cybersecurity, DevOps, data engineering, and digital transformation, helping businesses scale with cutting-edge technology solutions. With 24/7 IT support, we serve enterprises worldwide, delivering custom AI models, intelligent automat... Know more