Job Specifications
Salesforce System Administrator (Contract)
Duration: Short-term assignment (coverage for employee on medical leave)
Location: Remote
Overview:
Our client is seeking a Temporary Salesforce System Administrator to maintain day-to-day operations and user support during our primary admin’s leave of absence. The environment includes ~65 users across Sales Cloud and Service Cloud and requires consistent, reliable administrative oversight to ensure stability and continuity.
Key Responsibilities:
Provide daily operational support, resolving ~30–40 user requests per month
Manage and prioritize support tickets (access issues, data corrections, reporting needs, minor enhancements)
Perform user lifecycle management (setup, deactivation, roles, profiles, permission sets)
Maintain and troubleshoot Sales Cloud and Service Cloud configurations
Build, update, and optimize reports and dashboards for business stakeholders
Support data quality initiatives, including imports, deduplication, and cleanup
Update and maintain declarative automation (Flows, Process Builder, validation rules)
Monitor system performance and proactively address issues
Maintain clear documentation of changes, configurations, and administrative actions
Oversee and optimize integrations with HubSpot, Pardot, SalesIntel, and Salesloft to ensure reliable data flow
Required Qualifications:
2–4+ years of hands-on Salesforce Administration experience
Strong working knowledge of Sales Cloud and Service Cloud
Experience supporting users in a ticket-based environment
Proficiency with user/security management, reporting, dashboards, and data tools (Data Loader or similar)
Familiarity with declarative automation (Flows, Process Builder, validation rules)
Strong problem-solving skills and ability to work independently
Excellent communication skills with both technical and non-technical users
Preferred Skills:
Salesforce Administrator Certification (ADM 201 or equivalent)
Experience supporting small-to-mid-sized orgs (~50–100 users)
Familiarity with case management workflows or service operations
Experience with sales/marketing systems such as HubSpot, Pardot, Salesloft, or SalesIntel
Additional Details:
This is a hands-on operational role, not a strategic or architect-level position
Ideal for someone who is responsive, detail-oriented, and comfortable with a steady support cadence
Opportunity to step into a stable environment with established processes and clear expectations
About the Company
Aegistech is a Staffing and Consulting firm based in New York City that focuses on IT, Engineering and Construction. For three decades we've helped our clients -- global leaders in Finance, Pharma/Biotech, Construction, Engineering, Publishing, eCommerce, Media and more -- hire the people that keep their brands technically innovative and at the forefront of their industries. Learn more about us and view all of our available opportunities at www.aegistech.com.
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