Servicenow Developers x2 - inside iR35
Remote
United Kingdom
Freelance
12-03-2025
Job Specifications
We are heading up a recruitment drive for a global consultancy that require 2. Servicenow Developers o join them on a major financial services project that's based remotely.
REQUIRED KNOWLEDGE/QUALIFICATIONS
5+ years strong demonstrable experience of ServiceNow ITSM inc. workflow, Incident/Change/Problem, scripting, portal design, CMDB.
Ideally 2+ years demonstrable experience of ServiceNow ITOM inc. Discovery and Event Management
Ideally experience of other ServiceNow modules (HR, Legal, IRM, SecOps etc)
Good understanding of development lifecycle and software life cycle in general.
Good experience in project (problems and incident) planning
Ability to work with others and to be able to effectively work alone.
ITIL Foundation Certification
To qualify for the more senior role you must have experience in:
Have 5+ Years strong ITOM experience
Needs to understand the Service Graph Connector for Dynatrace
Know how ServiceNow will generate Service Mapping tree using Dynatrace tags which will show holistic view of the impact caused by an incident or event in ServiceNow (from Dynatrace)
Know how to use the Identification and Reconciliation Engine (IRE) in ServiceNow
Know how to resolve design issues between Dynatrace and our current ServiceNow setup to ensure that that the CMDB and Event Management within ServiceNow are not impacted as a result of the Dynatrace integration
Able to work on Dynatrace Incident Integration which pushes incidents and events into ServiceNow
Able to navigate the existing integrations and alerts we have in ServiceNow and ensuring that any Dynatrace design does not impact the event management dashboard
Will need to be able to provide options and build solutions to any changes to Event Management as a result of Dynatrace
Will need to be able to develop auto-incidents for some auto-discovered events within ServiceNow (from Dynatrace)
Potentially work on orchestrations to resolve incidents and/or provide guidance
About the Company
We are an independent, purpose-driven recruitment consultancy who exist to help build great businesses. We partner with organisations across consulting and technology , connecting good people to create and scale the businesses shaping tomorrow. Our team are trusted to deliver critically important projects in both the Public and Private sectors focusing on developing technology to make the UK a safer place. Brought together through shared values, the team are our greatest asset. As a collective, we subscribe to empathetic... Know more
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