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Student Recruitment Officer

Student Recruitment Officer

On site

Greenford, United kingdom

Full Time

17-03-2025

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Expired

Job Specifications

Position Overview:

Student Recruitment Officer are responsible for promoting GEDU and its partnered institutions programme portfolio to potential students over the phone and via e-mail, forming a vital and integral part of the sales team. The purpose of the role is to manage the pipeline of students from initial application right through to Enrolled.
You will work with minimum day to day supervision, leading on and managing the consultative sales process within established parameters and procedures. They will require a thorough understanding of relevant systems/processes, GEDU and its institutions product or of the working environment. Role holders will strive to achieve set targets, organize their own day-to-day work to meet clear objectives.
Independence and initiative will be required to react to changing priorities and work circumstances, with scope to make decisions within clear parameters. This may also include responding to complaints and escalated issues and resolving problems involving other departments. They will typically set and monitor standards within their own work area, with scope for improving operational effectiveness and quality service through the application of process improvement.

Key Responsibilities:

Providing individually tailored advice to all prospective students.
Consulting students through the full application circle: form initial conversation through to finalizing and closing their application to study with institutions within GEDU.
Exploring possible career paths for students and matching it with specific GEDU offerings
Handling student enquiries regarding different programmes from potential student
Building commonalities to gain trust and engage potential students
Provide outstanding customer service to all students, and all stakeholders, which is timely and efficient, and encourages students to choose GEDU’s product.
Handling student enquiries regarding different programmes from potential students and provide individual tailored advice at all times
Portraying a positive and professional image of GEDU at all times.
Account managing students’ applications from original enquiry to payment of tuition fees

Qualifications:

Customer focused with excellent interpersonal skills to include professional credibility, relationship building, and influencing – ‘customer comes first’.
Expert in Excel, able to run pivot tables and presentations.
Both advisory and sales skills
Analysis and decision-making skills.
Excellent presentation skills and a high level of confidence
Ability to multitask in a busy, highly pressured and fast-paced working environment
Experience of using a CRM
An understanding of Higher / Further education or an interest in working in the education sector.
Be able to provide career guidance and explore relevant career pathways for students
Possess a high level of oral and written English
Proactive, self-motivated and achievement driven with a ‘can-do’ attitude.
Organized, confident, self-disciplined, thorough, and logical.
Proven background in new B2C / income generating role
Previous experience in consultative sales position

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About the Company

GEDU Services: Your Worldwide Partner in Transformative Education At GEDU Services, we're more than just an education company -- we're your gateway to global innovation and the next level of success. As a global shared services centre within the esteemed GEDU Group, our primary focus is on transforming lives through quality education. With the dedication of over 300 experts, we provide comprehensive student on-boarding and customised services that help universities create brighter futures for every student. Our services incl... Know more