Fraud & Investigations Lead

Hybrid

Manchester, United kingdom

Full Time

30-03-2025

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Expired

Job Specifications

ivee is exclusively for people returning to work after a career break in the UK

Please do not apply if you are outside the UK

Have you taken a career break and are looking to return to work? Are you struggling to find flexible jobs that fit around your family life/caregiving?

At ivee, we’re on a mission to help every person return to meaningful, flexible work after a career break. Our community provides upskilling, mentoring and access to job opportunities with vetted flexible employers, so that you don't have to settle for less.

Press apply to express your interest in ivee and apply for one of our client roles on our platform:

The Role

Have you taken a career break and looking to return to work? Are you struggling to find flexible jobs that fit around your family life/caregiving?

At ivee, we’re on a mission to help every person return to meaningful, flexible work after a career break. Our community provides upskilling, mentoring, and access to job opportunities with vetted flexible employers, so that you don't have to settle for less.

Press apply to express your interest in ivee and apply for one of our client roles on our platform:

The Role

We are seeking a highly skilled Fraud and Investigations Lead to oversee and manage a team of investigative and administrative staff within a high-functioning Debt Recovery & Prosecutions Department. Reporting directly to the Senior Retail & Debt Recovery Manager, you will play a pivotal role in developing and executing the business' fraud strategy.

The ideal candidate will work closely with industry partners, other Train Operating Companies, and the British Transport Police to ensure fraud investigations are directed to areas with the highest return on investment. This role requires a keen eye for detail and a proactive approach to identifying and addressing fraud trends to reduce ticketless travel and deliver value to taxpayers.

Job Description

Lead and direct a team of investigators and administrative staff
Develop, manage, and implement fraud prevention strategies
Work collaboratively with industry stakeholders to improve fraud detection and investigation
Continuously review fraud activities and identify emerging trends
Oversee investigations to ensure compliance and effectiveness
Support the reduction of fraud and ticketless travel through data-driven decision-making

What We're Looking For

At least three years' experience in a similar role
Demonstrable experience leading a team of investigators and conducting complex investigations, ideally within the rail industry
Ability to travel across the network, sometimes at short notice
Strong line management and leadership skills
Excellent organizational skills and attention to detail
High standard of verbal and written communication
Proactive approach with the ability to identify areas for improvement and react swiftly to emerging needs
Strong prioritization and delegation abilities
Familiarity with Rail Industry ticketing systems and technology

If this sounds like the right opportunity for you, apply now to join our community at ivee and take the next step in your career!

About the Company

ivee connects women returning to work after a career break with companies eager to access this qualified, yet completely untapped, talent. We're a community-first platform, using AI tailored upskilling to equip women with the tools to confidently return to work – whilst matching them with vetted job opportunities that recognise their demands and value their skills. Get in touch: hello@ivee.jobs Know more