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Technical Support Analyst

Technical Support Analyst

On site

Gloucestershire, United kingdom

£ 250 /day

Freelance

04-04-2025

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Job Specifications

Role: Technical Support Analyst
Location: Gloucestershire (you are required onsite and must be comfortable travelling to project sites around the South West)
Duration: 6 months
Rate: £250 per day (inside IR35)

Are you a Technical Support Analyst looking for your next contract opportunity? We're on the hunt for an IT pro who's not just great at troubleshooting but also thrives on delivering exceptional customer service.

As the first point of contact for all things tech-related, you'll play a vital role in ensuring our colleagues stay connected, supported, and productive. This isn't just about fixing IT issues-it's about making a real impact with your expertise and can-do attitude.

What You'll Be Doing:
Providing second-line technical support across BAU and projects
Diagnosing and resolving hardware, software, and network issues
Ensuring a friendly, engaging, and proactive approach to IT support

What You'll Need:
Minimum 3 years' experience in a technical support role at 2nd line level
Strong troubleshooting skills across Windows, macOS, Android, Intune, Azure, and O365
Excellent communication skills
Relevant certifications (MCP, A+, ITIL Foundation desirable)
A driving licence & willingness to travel when required

If you have the relevant experience, please apply

About the Company

Recruitment Services… all grown up! Talent Acquisition can be a messy business, and recruiting top talent is getting tougher and tougher – especially for tech roles. We set up Revoco to turn a fresh page in our industry’s story by demanding absolute integrity from everything we do, with complete transparency to back it up. The world has moved on and we’ve moved with it – utilising the best technology and tools available to provide a transparent, insightful, and efficient service for our clients. From providing video clip... Know more