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Signature Moments
Client Experience Specialist

Client Experience Specialist

Remote

Dartford, United kingdom

Freelance

14-04-2025

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Job Specifications

Company Description
Signature Moments is a company dedicated to creating unforgettable experiences through unique and personalised events for clients. They strive to reflect the individuality and vision of each client, from corporate gatherings to private celebrations.

Role Description
This is a commission-based Client Experience Specialist role at Signature Moments. The specialist will be responsible for lead generation & conversion, managing customer experiences, and providing top-notch customer service. This is a remote role with most work dedicated to evenings and weekends. We request your in-person presence for our seasonal team celebrations which happen 3 times a year.

Is this role for you?
We are looking for people to join our team of enthusiasts. We like the thrill of smashing targets and taking our customers on a joyful journey. The role involves reaching monthly sales targets of which you gain commission. So if you are looking for an opportunity whereby you get to decide how hard you work and the money you make, you'd fit in with us perfectly. We have drive, passion and a spirit of excellent. Wedding sales, Corporate sales; anyone in need of event services; they are a potential customer. Convert, make money, grow.

Commission is great. Acknowledgement is sweet
We work as a team. We build each other up and edge each other on. From monthly acknowledgments, to gifts and awards, we'll celebrate you and celebrate being a team.

Qualities & Qualifications
Interpersonal skills and communication abilities
Computer literate
Keen learner
Experience in Customer Satisfaction and Customer Service
Strong focus on enhancing Customer Experience
Ability to work effectively in a team
Detail-oriented with excellent organisational skills
Knowledge of sales and customer service

About the Company

Signature Moments is dedicated to creating unforgettable experiences that leave a lasting impression. Our mission is to craft unique, personalized events that reflect the individuality and vision of our clients. From corporate gatherings to private celebrations, we bring your dreams to life with creativity and precision Know more