Job Specifications
Join our Movement and Champion Restaurant Culture!
At TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world’s favorite restaurants and the broadest community of loyal diners.
Finding The Best Dining Experience For Our Diners Community Or Boosting Restaurant Performance For Our Restaurateurs Partners Has Never Been Easier Thanks To Our Signature Products
TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease.
TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue.
TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app
At TheFork, we also believe that people truly make the difference. None of this would be possible without our vibrant Forkies community. Our strong core values—Better Together, Ownership, Respect, and Growth—are the guiding principles of everything we do, shaping our behaviors: “Come as you are,” “Dig in,” and “Make it Memorable”.
TheFork leads the restaurant booking market in Europe and operates in 11 countries. Our offices boast a fully international team working together in a flexible, multicultural, and constructive environment that provides everyone with space to grow, both professionally and personally.
To learn more about TheFork and our Forkies, explore our official site: https://www.careers.thefork.com
What You Will Do
As an HR Operations Specialist, you will support the HR Operations team by taking care of our employees, from the moment they sign the offer letter, to the moment they leave the company.
Daily Activities Include
Employee Support
Serve as the first point of contact for employees, resolving their queries through our ticketing tool, Jira.
Communicate with employees via emails and Slack to address various concerns.
HR Administration
Manage employee files and handle administrative tasks such as contracts, addendums, and processes for foreign employees.
Oversee the management of employee absences and coordinate with the occupational doctor and health insurance providers.
Participate in the onboarding and offboarding processes to ensure smooth transitions.
HR Data & Reporting
Enter and maintain employment data in our HRIS, Workday, keeping all tools and data up to date.
Prepare HR reports to provide insights and updates to the management team.
Payroll & Compliance
Support the payroll process by ensuring accurate and timely information is provided.
Cross-Market Collaboration
Dedicate 20% of your time to supporting other markets, including projects with foreign colleagues.
You will report directly to the Senior HR Operations Specialist of France/BE/DACH and will be part of the Global HR operations team (Europe).
Who You Are
You Must Meet These Critical Qualifications
2 to 3 years of experience in HR Operations for France
Rigorous, curious & detail oriented
Open minded, responsible & eager to learn
Tech savvy: use of HRIS Workday, Gdrive, Notion
French native speaker, advanced level of English
You Can Impress With These Additions
Good level of German or Italian
International experience
What We Offer You
An awesome team
A permanent contract (that can be useful in life)
Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
Complementary time off to spend with your loved ones
Competitive fixed salary & bonus
Lunch vouchers available for each working day + some free Yums (because yes, we like to try our best restaurants)
International teams and a multicultural environment spanning 10 offices across Europe
Highly inclusive working environment
Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc
Continuous learning and development programs
Financial benefits in the events of a birth, adoption, PACS, or wedding
Free access to the Calm app to help you build resilience wherever you are in your mental health journey
Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
Transportation allowance
72% of health insurance fully covered by the company
Life & Disability Insurance at no cost to the employee
Amazing offices with dining, a coffee point on each floor, and leisure area
Team building events
We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.
TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.
About the Company
TheFork is the leading online restaurant booking platform in Europe. With more than 40 million downloads of its app, 20 million reviews posted by our active community and more than 20 million monthly visits, TheFork has become the essential platform for foodies to discover restaurants and book a table!
TheFork was acquired by the TripAdvisor group in May 2014, and has more than 55,000 restaurants across 11 countries.
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