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Business Analyst

Business Analyst

Hybrid

Brussels, Belgium

Full Time

14-04-2025

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Job Specifications

Business Analyst

We are seeking a skilled Business Analyst to join a multinational IT team delivering high-impact e-learning initiatives for a large-scale European institution.
You’ll work collaborating with stakeholders and analyzing business needs across a Moodle-based LMS ecosystem.

Your Responsibilities:

Conduct stakeholder interviews and workshops to gather requirements.
Analyse and document the existing Moodle environment, customizations, and integrations.
Evaluate options for LMS modernization and multilingual support.
Map requirements to open-source Moodle plugins.
Assess customizations' impact on future upgrades and maintenance.
Develop strategies for migration and plugin policies.
Define KPIs and reporting needs for stakeholders.
Design reporting and data warehousing solutions.
Create process maps using UML, BPMN, or ARIS.
Write comprehensive documentation and training materials.
Collaborate with technical teams and act as liaison with business stakeholders.

Required Skills & Experience:

Bachelor's degree (EQF Level 6) or higher.
At least 2 years’ experience with Moodle in an e-learning context.
At least 2 years’ experience in stakeholder management in international settings.
Experience in large-scale IT or digital transformation projects.
Proficiency in business analysis, requirements gathering, and process mapping.
Knowledge of Moodle architecture, database structure, and customizations (or strong willingness to learn).
Strong skills in BPMN, ARIS, or similar modeling tools.
Familiarity with Atlassian Confluence, JIRA, PHP, MySQL, Power BI, AWS.
Experience with data analysis, reporting design, and KPIs definition.
Understanding of business continuity, impact assessment, and risk management.

Soft Skills:

Excellent communication and presentation skills.
Capable of facilitating workshops and aligning diverse stakeholder needs.
Strong documentation, analysis, and problem-solving skills.
Able to work in an international, multicultural, and multilingual environment.
Team player with a high degree of discretion and integrity.

Bonus Qualifications:

Agile or Business Analysis certifications (e.g. CBAP).
Experience with IT service level management or success management.
Knowledge of LMS alternatives or managing multiple Moodle instances.

Be part of the EU’s digital future. Apply now to help shape high-impact e-learning solutions! Apply https://jobs.sapindex.es/business-analyst-pH9QPs3ttVH2/

About the Company

SAPINDEX IS A SPECIALIZED COMPANY IN PROVIDING CONSULTING SERVICES, IT SOLUTIONS AND OUTSOURCING IN A WIDE RANGE OF SECTORS OF THE COMPUTER MARKET. WE FOCUS ON SAP AND OUR HIRING IS ONE OF THE HIGHEST QUALITY IN THE MARKET. Know more