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LTIMindtree
Software Engineer

Software Engineer

On site

Bristol, United kingdom

Freelance

07-05-2025

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Job Specifications

There is an urgent requirement of a Genesys CloudCX Chatbot Developer. Below mentioned is the job details.

Job type - Sub contract

Location: UK - Bristole

Work type - Hybrid

Job description:

Design develop and deploy chatbots using the Genesys CloudCX platform to automate customer interactions across multiple channels
Collaborate with crossfunctional teams to understand business requirements and design chatbot workflows that meet customer needs
Implement natural language processing NLP capabilities to enable conversational interactions and enhance user experience
Integrate chatbots with backend systems APIs and thirdparty services to provide seamless endtoend solutions
Continuously optimize chatbot performance and functionality based on user feedback and analytics insights

Desired Skills and Experience

Solid experience developing chatbots or virtual assistants using the Genesys CloudCX platform or similar technologies
Proficiency in programming languages such as JavaScript Python or Java with experience in chatbot development frameworks
Strong understanding of NLP techniques including intent recognition entity extraction and dialogue management
Experience integrating chatbots with backend systems APIs and databases
Excellent problemsolving skills and the ability to work effectively in a fastpaced collaborative environment

Mandatory Skills required: Architectural diagrams, Docker, Microservices, Software Engineering and Design Architecture, UML diagrams

About the Company

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 86,000+ talented and entrepreneurial professional... Know more