Job Specifications
Who we are:
For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.
Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.
We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.
We encourage you to apply if your qualifications and experience are a good fit for any of our openings.
Your role:
As a Global Relay DevOps engineer you will be integrated with a software engineering team to develop on premise ('on-prem') solutions while leveraging DevOps best practices. Your role will involve designing, implementing and supporting automated and scalable solutions. Your contribution will have an immediate impact of enabling efficient delivery of world leading software to our customers. The role involves cross-team collaboration; you will be working closely with members of your own team as well as other development teams and key stakeholders to ensure seamless delivery of software.
Your responsibilities:
Given the varied nature of the role, your time will be split working across the following areas:
Automation: Designing, enhancing and implementing reusable CI (Continuous Integration) & CD (Continuous Delivery) solutions using industry best current practices.
Operations: Monitoring and ensuring smooth operation of production and test environments by building dynamic dashboards and alerting rule sets
Collaboration and Sharing: Collaborating with cross functional teams and finding opportunities to automate their requirements early in the development lifecycle. Sharing your knowledge and solutions within the DevOps community to maximise efficiencies and standardisation.
Service Reliability: Troubleshooting and problem solving by reviewing dashboards and logs to resolve issues and implementing solutions to stop them from reoccurring.
Deployments: Writing and running deployment automation tools using Helm, Ansible or others
Platform Integration: With technologies such as Kafka and Kubernetes
Some of the technologies that you will be interacting with include:
Containerisation and virtualisation: Docker, Podman, Kubernetes, VMWare
Operating Systems: Linux or iOS
Continuous Integration/Build and deployment automation: Jenkins, SonarQube, Artifactory, Bitbucket, Maven, Xcode Build, Helm
Instrumentation and monitoring: Loki, Prometheus, Grafana, Mimir, Tempo Tracing
Languages and frameworks: Bash, Java or Kotlin, Groovy, Python, ReactJS, Swift
Where you have knowledge gaps, training and mentoring will be provided.
About you:
You have an automation-first mindset. You enjoy sharing your knowledge and have a thirst for expanding your own technical horizons. You are able to work under pressure and you are a keen problem solver with a drive for finding efficient solutions to challenging problems.
Minimum 3 years of hands on experience (or 5 years minimum for senior level) with each of the following:
Python, shell scripting
Linux
Containerisation (Docker/Podman)
CI/CD tools such as Jenkins, Bamboo, GitLabCI, CircleCI, TravisCI
Experience applying DevOps practices
Experience in an operational environment with a solid understanding of distributed systems and troubleshooting network-related issues
Excellent understanding of software delivery practices such as Git branching models and configuration management
It is nice if you have the following:
Experience using Kubernetes
Working knowledge of Kafka
Experience with Xcode / Swift / App Store Connect (highly desirable)
Experience working in a highly regulated environment
Practical experience of software delivery practices such as feature toggling, no-downtime deployments and blue-green deployments
Knowledge of security best practices within the software development lifecycle
Experience with agile development methodologies
Excellent knowledge of build tools such as Maven/Gradle
What you can expect:
At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.
Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.
We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.
We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it’s flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.
To learn more about our business, culture, and community involvement, visit www.globalrelay.com.
About the Company
Global Relay is the leading provider of fully compliant, cloud electronic communications archiving, messaging, supervision, and eDiscovery solutions for the global financial sector and other highly regulated industries.
Founded in 1999, Global Relay delivers services to over 20,000 customers in 90 countries, including 22 of the top 25 banks. From the Global Relay App for compliant communications, through to intelligent archiving, superior data connectors, and proactive surveillance, Global Relay’s integrated compliance sol...
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