- Company Name
- DynPro Inc.
- Job Title
- Technical Program Manager – Salesforce & Billing Systems
- Job Description
-
Job Title: Technical Program Manager – Salesforce & Billing Systems
Role Summary: Drive end‑to‑end program execution for Salesforce Sales Cloud, CPQ, and Billing, ensuring seamless integration with customer platforms, usage‑based billing, and ERP (NetSuite). Lead cross‑functional teams, define KPIs, and shape scalable, compliant GTM processes.
Expectations: Deliver measurable business impact in a fast‑moving tech environment. Influence VP+ stakeholders, navigate ambiguity, and execute complex technical programs within 8+ years of experience in SaaS or B2B technology.
Key Responsibilities:
- Own Salesforce Sales Cloud, CPQ, Billing, and their integration with internal customer platforms and data warehousing.
- Partner with billing teams to implement metronomic/usage‑based billing models, ensuring accurate data flow into CRM and ERP.
- Serve as liaison among Sales, Revenue Ops, Engineering, GTM, and Business Systems to align quoting, contracting, invoicing, and renewal workflows.
- Lead large cross‑functional program teams, establishing clarity, accountability, and structured governance across the lifecycle.
- Define and track KPIs, measure business impact, and develop scalable processes for rapid growth.
- Resolve upstream/downstream dependencies across Salesforce, ERP (NetSuite), billing, and customer data systems.
- Drive strategic roadmaps for Salesforce and GTM systems in collaboration with Product, Engineering, and Operations.
- Conduct fit‑gap analysis, lead design discussions, and manage technical trade‑off decisions for new features, pricing, SKUs, and usage‑billing rules.
- Collaborate with Legal, Finance, Revenue Ops, and GTM on quoting flows, contract workflows, business rules, and compliance updates.
Required Skills:
- 8+ years leading technical programs in fast‑paced technology companies.
- Deep expertise with Salesforce Sales Cloud, CPQ, Billing, and integrations with customer platforms, usage systems, or ERP.
- Experience with subscription management and usage/consumption billing models.
- Proficiency with NetSuite or equivalent ERP systems.
- Strong collaboration across Product, Engineering, Sales Ops, Revenue Ops, and Legal.
- Ability to navigate ambiguity, drive decisions with incomplete data, and influence VP+ stakeholders.
- Excellent communication of complex technical concepts.
Required Education & Certifications:
- Bachelor’s degree in Computer Science, Engineering, Business, or related field.
- Salesforce certifications (e.g., Platform Administrator, CPQ Specialist) are advantageous but not mandatory.
Mountain view, United states
Hybrid
Senior
10-12-2025