WELLSTAR Technologies

About the Company

WELLSTAR, a majority-owned subsidiary of WELL Health Technologies Corp., is Canada's leading provider of healthcare-focused technology solutions. WELLSTAR's comprehensive range of products and solutions are designed to streamline care delivery, integrate fragmented healthcare systems more seamlessly, reduce provider burnout, and improve patient healthcare experiences and outcomes.

Listed Jobs

Company Name

WELLSTAR Technologies

Job Title

Client Success Manager

Job Description

**Job Title** Client Success Manager – Physician Group Initiatives **Role Summary** Manage and grow a portfolio of physician groups, delivering end‑to‑end support for DoctorCare’s Practice Care services. Build trusted relationships, provide expert guidance on practice management, patient enrolment, and funding models, and drive continuous improvement of the client experience and service offering. **Expectations** - Own a portfolio of physician group clients; act as the primary point of contact. - Deliver proactive, high‑quality support that improves operational efficiency and patient outcomes. - Sustain strong, long‑term relationships through effective communication, problem solving, and anticipation of client needs. - Serve as a trusted advisor on Ontario Ministry of Health policies, enrolment, and billing processes. - Collaborate across Sales, Product, Marketing, and Operations to translate client insight into product enhancements. **Key Responsibilities** 1. **Client Relationship Management** – Establish and nurture relationships with physician group leaders; provide timely, reliable communication and support. 2. **Consultation & Expertise** – Guide clients in optimizing group and individual practice performance; explain patient enrolment and funding models; stay current on Ministry policy changes. 3. **Onboarding & Education** – Lead physician onboarding sessions; deliver training on Practice Care features and best practices; ensure smooth handover from Sales. 4. **Issue Resolution** – Liaise with Ministry of Health and internal teams to resolve client inquiries and tickets; manage escalations. 5. **Continuous Improvement** – Collect and analyze client feedback; identify workflow inefficiencies; recommend process and service enhancements. 6. **Cross‑Functional Collaboration** – Work with Product, Marketing, and Operations to share client insights and shape future offerings. **Required Skills** - 3+ years in client success, account management, or a comparable client‑facing role. - Strong relationship‑building and communication skills (written & verbal). - Excellent organizational, prioritization, and time‑management abilities. - Analytical mindset with the capacity to interpret workflow data and propose solutions. - In-depth understanding of health‑care billing, revenue cycle management, and Ontario Ministry of Health enrolment/funding frameworks. - Proficiency with EMR systems and practice‑management software. - Ability to educate, onboard, and influence with clinical and administrative stakeholders. - Collaborative attitude; ability to work effectively with cross‑functional teams. **Required Education & Certifications** - Bachelor’s degree in Business Administration, Health Administration, Health Informatics, or related field. - Proven experience in health‑care billing, practice management, or provider support. - Certification such as Certified Medical Office Manager (CMOM) or Certified Practice Manager (CPM) is a plus but not mandatory. - Fluency in English (additional languages desirable). ---

Toronto, Canada

Hybrid

12-11-2025

Company Name

WELLSTAR Technologies

Job Title

Marketing Manager

Job Description

Job title: Marketing Manager Role Summary: Own and execute strategic marketing initiatives for an AI‑powered healthcare SaaS, building brand, content, digital, and events to drive demand, engagement, and revenue growth. Expactations: - Demonstrated autonomy and sense of ownership in creating and scaling marketing programs. - Ability to translate complex AI and healthcare concepts into compelling narratives. - Strong analytical mindset to measure and optimize multi‑channel marketing performance. - High flexibility to adapt strategies in a dynamic, pre‑IPO growth environment. - Proven interpersonal skills to collaborate effectively with product, sales, and executive teams. Key Responsibilities: - Develop and maintain the corporate brand and communications strategy, ensuring consistency across all channels. - Lead content creation (blogs, whitepapers, webinars, videos, email campaigns) to build thought leadership and customer trust. - Support AI product launches through customer‑facing collateral, event materials, and messaging that links technology to improved outcomes. - Own end‑to‑end digital marketing: website updates, SEO, Google Ads, email programs, and analytics. - Plan, coordinate, and execute marketing support for industry events and trade shows, managing timelines and materials. - Develop basic PR and investor relations support, including messaging and outreach. - Continuously improve marketing processes, standards, and metrics. Required Skills: - Content strategy and copywriting for B2B tech markets. - Digital marketing: SEO, SEM, Google Ads, email automation, analytics tools. - Event and trade‑show planning. - Data‑driven decision making, reporting, and KPI tracking. - Strategic thinking, storytelling, and brand messaging. - Project management and cross‑functional collaboration. - Familiarity with AI, healthcare technology, or related domains is an advantage. Required Education & Certifications: - Bachelor’s degree in Marketing, Communications, Business, or related field. - Professional certifications in Digital Marketing, Content Strategy, or Analytics (e.g., Google Analytics, HubSpot, or similar) are preferred.

Canada

Remote

29-01-2026