IT Support Engineer - SC Cleared - identifi Global

Skills

Communication Windows

Job Specifications

IT Support Engineer (SC Cleared) - 453747

Inside IR35 contract - PS25 per hour - (short term assignment 5th September - 30th September)

Role will require being onsite everyday - office location St. Andrews

Join our team supporting a key client site, where you'll play a crucial role in maintaining IT service levels and supporting end users across the region.

Key Responsibilities:

Manage and respond to IT support tickets for the local hub and surrounding spokes, ensuring SLAs are met.
Maintain accurate stock control and asset management, including scanning equipment in and out of hub locations.
Handle hardware repairs for in-warranty devices and coordinate with vendors for parts, replacements, and returns.
Process IT equipment disposals in line with contractual obligations.
Replenish IT lockers as needed.
Support hardware rollouts, deployments, and break-fix activities.
Flag potential service issues or improvement opportunities to the team leader.
Adhere to all site regulations and internal processes.

Essential Experience & Skills:

Strong working knowledge of Windows OS and Office 365.
Experience with Intel-based hardware and device maintenance.
Proven break/fix support experience.
Hands-on experience with hardware troubleshooting, rollouts, and deployments.
Confident working with laptops, including setup and imaging.
Excellent communication and organisational skills.
Ability to work independently and manage tasks efficiently.

Additional Requirements:

Active SC Clearance is required for this role
Previous experience working in secure or government environments is a plus.

About the Company

Identifi Global is proud to be one of the UK's leading experts in personalised career management and talent acquisition for both permanent and contract roles. Since 2015, we have been disrupting the market with our dedication to exceptional candidate experiences and client-centric solutions. Our effective recruitment methods consistently achieve outstanding results. Our mission is to deliver innovative solutions and superior service, ensuring our clients and candidates lead in their respective fields. Our unwavering dedicat... Know more