ServiceNow Business Analyst - Galactic Minds INC

Skills

Communication ServiceNow Gap Analysis

Job Specifications

Role : ServiceNow BA

Location : Erie, PA (Day 1 Onsite All 5 Days a Week from Office)

Duration : Long Term

ESSENTIAL DUTIES:

Requirements Gathering.
Prepare for and conduct requirements elicitation sessions using a variety of techniques including but not limited to brainstorming, interviews, surveys, requirements. workshops, observation, task and workflow analysis, prototyping, storyboarding, document analysis, interface analysis, and focus group sessions.
Document elicitation results and validate with project team to ensure stated requirements align with the projects teams understanding of the requirements.
Requirements Analysis.
Work with project team to prioritize requirements and agree on assumptions and constraints.
Organize, model, and specify requirements with the appropriate level of detail given complexity, risk, and audience.
Work with project team to verify and validate requirements through review of requirements.
Requirements Management & Communication..
Write requirements specifications according to standard templates, using natural language simply, clearly, unambiguously, and concisely.
Decompose high-level business and user requirements into functional and nonfunctional requirements, specified in an appropriate level of detail suitable for use by internal project team members who base their work on the requirements.
Represent requirements using alternative views (ex. models/diagrams) where appropriate.
Communicate requirements to ensure all project team members have a shared understanding of the solution and secure requirement confirmation/approval from project team members.
Manage issues and changes to baselined requirements by identifying business impact of the changes and through effective application of change control processes and tools.
Manage traceability of requirements to ensure alignment to project goals and objectives as well as alignment to development and testing plans.
Manage requirements documentation for reuse.
Solution Assessment & Validation.
Works with project team to ensures proposed solutions align with requirements and maximizes value.
Defines requirements for solutions needed to transition from an existing solution to a new one.
Define acceptance criteria, perform gap analysis on proposed solutions, and make recommendations.
Work with project team to evaluate impact of defects and to develop plans for resolution or other mitigation.

About the Company

Galactic Minds INC is a leading IT consulting and services company that specializes in delivering innovative and cutting-edge solutions to businesses across various industries. With our team of seasoned IT professionals, we provide a wide range of services. Our goal is to help our clients leverage the latest technologies to drive business growth, improve operational efficiency, and enhance customer experience. We are committed to delivering high-quality solutions that are tailored to meet the unique needs of each of our clie... Know more