Skills

Leadership Test Technical Writing Training Organization Team Leadership Project Management Accounting

Job Specifications

JOB SUMMARY

Gathers, interprets and documents customer business needs that are translated into application requirements, operational requirements, use cases and test cases. Serves as the conduit liaison between internal business units, vendors and software application development teams.

JOB DUTIES

Understands and applies principles, theories and concepts related to the profession and ERCOT's culture.

Exercises judgment within defined procedures and practices to determine appropriate action.

Impact is generally limited to specific assignments or projects.

May respond to inquiries and/or provide assistance and/or guidance to lower-level workers.

ADDITIONAL JOB DUTIES

Interacts with project managers, executives, managers, Market Participants, software developers, test coordinators, training specialists, user experience specialists, and subject matter experts to elicit and clarify business, market and project requirements

Uses interviews, document analysis, requirements workshops, business process descriptions, use cases, and scenarios to obtain requirements

Analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements

Uses business analysis to define and chart tasks and workflows in conjunction with project managers

Assesses technologies to create developmental specifications as well as detailed use and test cases

Facilitates the implementation of requirements through the lifecycle of a project

Plans and organizes time, priorities and resources to coordinate multiple initiatives simultaneously and produce deliverables on time and on budget

Uses requirements to drive the design and review of test cases

Reports issues and obstacles which may impact project delivery or completion

Serves as the subject matter expert for the business analyst discipline within the organization

Works on the most complex projects where analysis of situations requires an in-depth evaluation of variable factors. Has the ability to resolve complex issues in creative and effective ways

Uses considerable latitude in methods, techniques and evaluations used to obtain results which will maximize return on investment for the organization

Makes independent business decisions except in instances of unusually complex business scenarios

Demonstrates proven, broad based business acumen including business/financial analysis and team leadership

Maintains knowledge of emerging trends and industry best practices

EXPERIENCE

Requires minimum of 5 years of progressively responsible experience in internal business and technical analysis

Prefer minimum of 2 years of experience in project management roles

Requires demonstrated proficiency with technical writing

CERTIFICATION

CBAP Certified Business Analysis Professional (preferred)

CCBA Certification of Competency in Business Analysis (preferred)

EDUCATION

Bachelor's Degree: Business Administration, Accounting, MIS, Computer Science or related field (Required)

or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

About the Company

Compunnel, Inc., founded in 1994 and headquartered in New Jersey, is at the forefront of providing customized workforce and digital transformation solutions, enhancing the total experience for our valued business allies. Our approach integrates innovative technologies with a human-centric dialogue, exceeding the needs of our customers, employees, partners, and key growth contributors and delivering exceptional value. With a strategic presence across the United States through over 30 local service delivery centers and glob... Know more