Job Specifications
Job Title: Technical Documentation Specialist Intern
Location: Washington, DC (Remote/Hybrid/In-Person)
Job Type: Part-Time (20 hours per week)
Duration: 6 months
Compensation: $35/hour
About The Role
Persistent Technology Inc. is seeking a detail-oriented and motivated Technical Documentation Specialist Intern to support the creation, organization, and maintenance of technical documentation related to business processes, system workflows, and compliance standards. This position is ideal for students or recent graduates in Computer Science, Industrial Engineering, or Computer Information Systems who have an interest in business process engineering and technical writing.
Key Responsibilities
Develop, update, and maintain technical documentation, including user manuals, process workflows, system specifications, and standard operating procedures (SOPs).
Collaborate with engineers, developers, and business analysts to translate technical concepts into clear and concise documentation.
Assist in documenting business process models, system architectures, and data flow diagrams.
Ensure documentation complies with industry standards such as ISO 9000, ISO 9001, ISO 27001, and CMMI.
Review and edit existing documents for accuracy, consistency, and clarity.
Work with stakeholders to identify documentation gaps and implement improvements.
Maintain version control and organization of technical documentation repositories.
Qualifications & Skills
Preferred Educational Background:
Currently pursuing or recently completed a degree in Computer Science, Industrial Engineering, Computer Information Systems, or a related field.
Preferred Experience
Experience in business process engineering, technical writing, or documentation of technical manuals.
Familiarity with industry standards such as ISO 9000, ISO 9001, ISO 27001, and CMMI is a plus.
Understanding of software development lifecycle (SDLC) and process improvement methodologies.
Technical Skills
Proficiency in Microsoft Office (Word, Excel, Visio), Google Docs, or other documentation tools.
Experience with business process modeling tools (e.g., BPMN, Lucidchart, Visio) is a plus.
Basic understanding of content management systems (CMS) or document version control.
Soft Skills
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Attention to detail and ability to work independently.
Ability to collaborate with cross-functional teams.
Benefits Of The Internship
Gain hands-on experience in technical documentation, business process modeling, and compliance frameworks.
Work in a dynamic and supportive environment.
Opportunity to contribute to real-world projects with meaningful impact.
Potential for professional growth and mentorship.
If you are passionate about technical documentation, process improvement, and industry standards compliance, we encourage you to apply!
How to Apply: Please submit your resume, a cover letter, and a writing sample (if available) to Cinzia Starace-Poma (cstarace-poma@perstechinc.com)
About the Company
Persistent Technology possesses expertise in providing solutions for customers in a variety of areas. We understand and solve problems related to military and veterans' health, among others. We've supported the Department of Defense and Department of Veterans Affairs extensively in the past by applying the latest technologies, project management, training, and analysis to provide solutions to these problems. The positive outcomes that have resulted in this have afforded the government, along with the population they support,...
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