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W Talent

Information Technology Project Consultant - ServiceNow Implementation

Hybrid

Paris, France

Freelance

18-09-2025

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Skills

Communication Leadership Jira ServiceNow Stakeholder Management Project Management

Job Specifications

I am seeking an experienced IT Project Consultant for a major IT Service Management transformation project within the financial services sector.

You will proven expertise in IT project management, ServiceNow, and large-scale transformation initiatives.

This is a 15 month B2B full Time contract, based in La Defense, Paris

IT Project Consultant - ServiceNow

Contract Length: 15 months

Location: Hybrid - On-Site La Defense, Paris - 3 days per week, 2 days remote working

Day Rate: Negotiable Rate

Key Qualifications & Responsibilities:

IT Project Management: Strong track record managing transformation projects, ideally within IT Service Management and ServiceNow environments
Stakeholder Management: Ability to work with IT leadership and cross-functional teams across multiple geographies
ServiceNow Expertise: Solid knowledge of ServiceNow setup, migration, and ITSM processes
Communication & Coordination: Strong skills in reporting, documentation, and stakeholder alignment
Languages: Fluent in French and English

Mission Context & Objectives:

Deployment of a new Service Desk
Implementation of a global ITSM platform consolidating services from multiple partners
Setup of a new ServiceNow instance and gradual migration from legacy ITSM systems
Support the end-client in the overall ITSM transformation project

Main Activities:

Draft, organize, and monitor User Acceptance Testing (UAT)
Coordinate data migration and cleansing (focus on service catalog, CMDB, and user portal)
Oversee interface implementation and handover of the Service Desk
Ensure knowledge transfer, communication, and hypercare support during deployment phases

Required Skills:

IT project management and ServiceNow expertise
Experience with JIRA/Xray and formal project documentation
Understanding of ITIL processes and CMDB
Strong coordination, reporting, and written communication skills

About the Company

W Talent, part of W Executive, is a brand recruiting and selecting Middle to Senior level professionals offering consulting services and RPO solutions. We don't just skim the surface; we delve deep to understand YOU—your culture, your aspirations—to ensure we find the ideal match for your needs. Whether you're seeking exceptional talent to propel your organisation forward or embarking on your next career move, we're here to guide you every step of the way. W Talent isn't just another recruitment agency; we're a challenge... Know more