Job Specifications
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Key Responsibilities:
Manages the planning, coordination, and execution of technology-focused projects, ensuring alignment with strategic objectives and project goals
Leads Agile release trains, coordinating with product owners, agile champions, and development teams to ensure timely and quality delivery of project milestones
Leads Program Increment (PI) planning meetings with senior leadership, product management, and delivery teams to ensure strategic alignment and readiness
Mentors Agile Release Train (ART) meetings to ensure the preparation, readiness, and prioritization of features for future PI planning sessions
Develops risk management plans, conducts regular risk assessments, and implements mitigation strategies to ensure smooth Agile Release Train (ART) execution
Analyzes and interprets relevant portfolio, Release Train, and team-level metrics to provide strategic insights into delivery and execution
Facilitates Inspect & Adapt sessions and other retrospective meetings to promote a culture of continuous learning and improvement within the teams
Oversees the process of maintaining project documentations including requirements, specifications, and progress reports ensuring they are updated in Project Management tools
Develops risk management plans, conducts regular risk assessments, and implements mitigation strategies
Tracks relevant Objectives and Key Results/Key Performance Indicator (OKR/KPIs) to measure and report on project performance
Facilitates communication among stakeholders, including project sponsors, team of colleagues, and external partners, to ensure effective information flow
May or may not manage resource allocation, ensuring optimal utilization of resources across multiple projects and balancing workload among a team of colleagues
May or may not manage and lead a team of technology delivery colleagues, providing leadership, guidance, and coaching to support continuous learning, growth opportunities, inclusivity, and the development of best practices
May or may not recruit colleagues with relevant experience, and develops, rewards, and energizes an effective team
Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives
Education and Knowledge:
Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering), and/or comparable experience; advanced degree preferred
Knowledge of Agile/SAFe/Lean methodologies
Knowledge of technical challenges and systems design, with the ability to facilitate technical discussions and drive solutions
Knowledge of the full life cycle of product development, from concept to delivery, including Test Driven Development
Work Experience:
Experience in program delivery or project management, preferably within a technology-focused environment
Experience in leading project teams, with a track record of successful project delivery
Experience in managing multiple projects and coordinating cross-functional teams
Experience in project management software tools and techniques, such as JIRA, Confluence, or similar platforms
Experience in writing technical documentation
Licenses & Certifications:
Certification in SPC (SAFe Program Consultant), SA (SAFe Agilist), PMI-ACP (Agile Certified Practitioner), or PMP (Project Management Professional) is a plus
Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
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