Skills

Communication Leadership Salesforce Agile Methodology Decision-making Training Motivation Team Management Organization Team Leadership Project Management Agile SDLC business development

Job Specifications

Role: COE Manager

Location: Plymouth, MN (Initial Remote)

Contract to Hire

Required Qualications

Candidates must be able to talk in detail about their experience in these areas on actual projects (not just training experience)

Candidates must possess at least 7 years of project experience in the following areas:

Technical Team Management

Must have proven experience with all operational and delivery management aspects of running a 20+ person organization
Managing stakeholders, team members, and cross-functional members is critical
Deep experience achieving operational excellence (eciency and planning) and creating high-performing teams (performance management)
This IS NOT a project management role. The CoE manager is responsible and accountable for the operations of project teams, support teams, etc.
Must have experience managing and prioritizing multiple workstreams with multiple funding sources

Salesforce and Healthcare

Must have experience managing Salesforce teams
Experience in related healthcare and health insurance elds is a key factor to success. Must be able to speak and listen to the business groups in their own language (payers, patients, providers, claims, etc)
Must have experience managing teams working through a complete SDLC (technical manager that understands how to deliver technical solutions)

Business Development

Experience leading and facilitating Intake and Discovery sessions with business groups to build a pipeline of Salesforce projects
Proven ability to drive and forecast pipeline of work in short-, mid-, and long-term contexts.

Performance Management

Must have proven work experience leading and managing a high-performance team and taking corrective action when necessary
This includes onboarding and offboarding of staff, regular staff management, performance improvement, morale management, etc.

Executive and Strategic Communication

Must be able to explain complex concepts to non-technical stakeholders and technical, non-Salesforce, staff
Must be able negotiate and drive stakeholders through an effective decision-making process while building buy-in and consensus
Must have a passion for writing concise and impactful documentation
Proactive and Collaborative Leadership
Must have a proven methodology for team collaboration
Candidate will be one leader on a leadership team overseeing the Center of Excellence
Ability to inuence, lead, own, and hold themselves and others accountable is very important. Candidates need to be able to discern when they need to drive and when they need to delegate.
Must easily build trust with team members and stakeholders.

Agile methodology

Must have experience estimating work in an Agile methodology
Must have familiarity with the standard Agile ceremonies
Extreme levels of attention-to-detail, organization, and time-management are a must.

Preferred Qualications

Candidates will be preferred if they possess, and can demonstrate, practical mastery in these areas

Highly motivated, self-starters capable of working independently and within a larger team
Highly execution-focused individuals will thrive. The primary goal, always, is to get the work done.
Candidates with proven examples of team leadership, management, motivation, and accountability are highly preferred.

About the Company

Yochana: Your Trusted Workforce Partner Across North America & Beyond For over 15 years, Yochana has been a leading talent acquisition firm, connecting businesses with top professionals across industries. Headquartered in Farmington Hills, Michigan, we specialize in temporary workforce solutions, permanent placements, contract-to-hire, and recruitment process outsourcing (RPO) across the USA, Canada, Mexico, and India. At Yochana, we go beyond traditional hiring agencies--our customized recruitment strategies and AI-driven ... Know more