Home
Jobs
KTek Resourcing
Senior Salesforce Developer

Senior Salesforce Developer

On site

Vancouver, Canada

Senior

Freelance

19-09-2025

Share this job:

Score my CV

Skills

Leadership Salesforce GitLab CI/CD DevOps Scrum Problem-solving Architecture git Agile CI/CD Pipelines

Job Specifications

Role 3: SFDC Sr Engineer

5+ years of hands-on Salesforce engineering experience (Apex, SOQL/SOSL, Visualforce, Lightning Web Components, Flows).
Deep expertise in Salesforce Service Cloud (Case Management, Omni-Channel, Service Console, Knowledge, automation).
Proven experience implementing Agentforce AI solutions (chatbots, AI-assisted routing, case classification).
Strong track record integrating Amazon Connect (CCaaS) and Service Cloud Voice for contact center enablement.
Experience integrating Verint WFM with Service Cloud for scheduling, adherence, and workforce optimization.
Advanced knowledge of Salesforce development architecture patterns and secure coding practices.
Skilled with Salesforce APIs (REST, SOAP, Bulk, Streaming) for enterprise integrations.
Proficiency with GitLab and CI/CD pipelines (scratch orgs, packages, Git, DevOps tooling).
Familiarity with enterprise systems in Inventory, Commerce, Payments, and Order Management.
Experienced in Agile/Scrum environments, collaborating with product owners, BAs, and QA teams.
Strong leadership and mentorship ability: guiding developers, running code reviews, enforcing best practices.
Excellent problem-solving skills with a focus on customer experience KPIs (AHT, FCR, CSAT).

About the Company

Ktek Resourcing is a global staffing and recruitment firm specializing in IT, engineering, and professional services. We combine data, AI, and human insight to deliver smarter, faster hiring solutions. Whether you're filling a single role or scaling an entire team, we bring over two decades of recruiting expertise to every engagement. Ktek is proudly headquartered in Houston, TX. Our reach spans North America, South America, Asia, and EMEA, connecting businesses with top-tier talent. We are committed to creating equitable... Know more