Skills

Leadership Quality Assurance Sales Coaching

Job Specifications

SALARY: PS48,109 to PS60,137 pa dependent on experience

LOCATION: Milton Keynes

HYBRID WORKING: Our current hybrid working policy requires 20% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role.

HOURS / CONTRACT TYPE : 35 p/w full time permanent

CLOSING DATE: 26th September 2025 We reserve the right to close the advert earlier If we receive a high volume of applications.

We're looking for a Corporate Credit Assessment Operations Manager to manage our team of Corporate Credit Analysts and Corporate Credit Specialists

In this important role, you'll be responsible for implementing robust controls to support compliant Corporate Credit Assessment decision making aligned to the European Central Bank (ECB) regulation and requirements of Volkswagen Bank's European Organisational Handbook (E-OHB). You will have an underwriting mandate of PS10m and will also have a portfolio of corporate credit customers

What You'll Be Doing

Your PS10m mandate will be for approval or decline for VWFS UK Fleet proposals and VW Bank UK wholesale products. And, you'll be the gate keeper for Corporate Credit Assessment 1st vote process and procedures to ensure the function is "audit ready"
Preparing credit applications and making recommendations for VWFS and VW Bank which includes credit limits, supporting securities and lending conditions
Supporting and developing your team to perform at their best, role modelling effective leadership to enable a positive and inclusive culture
You'll conduct quality assurance activities to ensure your team meet or exceed the ECB and FCA regulations. And, you'll also conduct annual reviews for your portfolio of customers within structured schedules
Work across the department to implement reporting for Data Processing requirements and the Corporate Risk Committee Review submissions that reflect customers credit status
You'll take ownership for ensuring all corporate customer data is securely captured and maintained in relevant systems for example: Experian, KYC checks, Anti Money Laundering checks and End of Reviews including Limit Switches and any lending conditions
Implementing efficiencies between VWFS and Corporate Credit Assessment ensuring workflows support sales channels for our Fleet customers

What You'll Bring

You'll be an experienced manager who can engage, motivate, inspire and develop your team through effective coaching and performance management

You'll have worked in this capacity or environment previously with advanced financial knowledge so you can interpret and analyse balance sheets and make informed recommendations for lending and required security

Essential Experience & Skills

Experience in a regulated organisation to support setting standards of behaviour, culture and performance are embedded within your team and the wider function
Coaching and mentoring, managing performance and delivering meaningful feedback
You are analytical and can use this skill to understand customer financial performance and, develop reporting to effectively analyse and monitor portfolio performance
You're a great communicator across all of your stakeholders and you have the integrity to stand by your decisions even when you're under commercial pressure
Excellent organisation skills, you can manage multiple tasks and manage your time effectively to meet deadlines while supporting and developing your team
You may have already held responsibility for 1st Vote credit applications in a previous role and fully understand what this means

What's in it for you?

Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance)

Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution.

Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance

OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member.

Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers, access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions).

Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover, so you can select the benefits that matter to you.

We invest in our people and are passionate about driving development. You'll have access to LinkedIn Learning via our Degreed platform as well as a host of professi

About the Company

Volkswagen Financial Services (VWFS) is responsible for co-ordinating the worldwide financial services activities of the Volkswagen Group. We are a wholly-owned subsidiary of VWFS AG incorporating the UK branch of Volkswagen Bank and Insurance Services. At VWFS, we are fortunate to work with some of the most popular and well-loved automotive brands in the world including Volkswagen, Audi, SEAT, ŠKODA, Volkswagen Commercial Vehicles, Porsche, Bentley, and MAN. Know more