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Business Analyst - Insurance

Business Analyst - Insurance

Hybrid

London, United kingdom

Freelance

24-09-2025

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Skills

Manual Testing Data Science

Job Specifications

Roles: Business Analyst - Insurance

Customer: AXA XL

ARs: (Will be Assigned)

Location: London, UK

Is it Permanent/ Contract: open for both

Salary Budget: Best reasonable market rate/salary range

Is it Onsite/Remote/Hybrid: Hybrid

Role: Business Analyst - Insurance

Location: Hybrid (London) preferred. Open to remote across UK/EU for strong candidates.

Responsibilities

Assist the product owner in gathering and documenting requirements.
Define and review functional requirements for the AI product's front end and back end.
Assist data science team in preparing source document for AI models.
Anonymising documents.
Document labelling.
Capturing the document content into structured output.
Analyse LLM/model outputs and validate against ground truth for chatbot accuracy.
Evaluate / analyze model accuracy in relation to business /functional factors through manual testing working with data science team.
Iterate taking feedback to the business and helping guide updates to improve accuracy (delivery)

Additional Points

General understanding of AI and RAG/Chatbots would be hugely beneficial
Insurance domain experience

About the Company

W3Global is a leading provider of end-to-end consulting services, empowering businesses to achieve their strategic goals and optimize their operations. With over 15 years of experience, we have a proven track record of delivering innovative and effective solutions across a wide range of industries. Our Mission At W3Global, we are committed to helping businesses of all sizes achieve their full potential. We believe that by combining our deep industry expertise with our innovative approach, we can deliver exceptional results... Know more