cover image
EF Recruitment

BI Analyst Retention- £50-56k

Hybrid

London, United kingdom

Freelance

25-09-2025

Share this job:

Skills

Python Go Tableau SQL Databases Analytics

Job Specifications

Our global SaaS Client are now seeking an experienced BI Analyst to join their team with a focus on customer retention. This role is a unique opportunity to transform reporting, build behavioural analytics, and work across the whole ecosystem lifecycle. You will be able to work with large databases and cutting-edge tech stacks - you will use SQL/Python and BI tools (such as Tableau/Qlik) to mine, synthesize, and visualise data and influence work across a range of stakeholders. This is a 12 month contract, hybrid role with 3 days/week in the offices in central London

Responsibilities

Support the analytics needs of the business by building automated scalable reporting solutions focused on customer retention.
Create holistic dashboards by combining data from both internal and external data sources
Identify gaps in the data capture strategy related to customer behaviour and collaboratively implement enhancements.
Go one step further and provide actionable insights and recommendations related to key customer retention measures.

Qualifications

Previous experience working in data in a BI analyst role or similar, with a focus on customer retention or lifecycle analysis.
Strong ability analysing and combining large SQL datasets.
Nice to have: Business reporting tools such as Tableau and Qlik. Python/R.
Experience of working with and building data pipelines.

Benefits

Long contract
Global company
Free breakfast on site

About the Company

We are a ‘specialist’ recruitment consultancy run by ‘recruitment specialists’. Our highly trained Consultants have expert product and industry knowledge ensuring that we provide client companies and job-hunters alike with a fast and efficient service. We have built up an enviable range of corporate clients within Digital Marketing, Medical Communications and Fintech. We offer a range of services to both client and applicants for permanent and contract positions. Know more