Job Specifications
The role
As our Junior Business Systems Analyst you will be supporting on everything around data, reporting, and systems within Publicis Health UK, developing an understanding of how our systems and platforms are connected and how they interact with each other.
You will be a point of contact for anyone who wants to know what data we have available, helping provide guidance on where data insights can be found and the best way to improve and enhance those insights using the tools and systems at our disposal.
You will develop a further understanding of agency structures, delivery, and finance processes, and liaise with various stakeholders to ensure we get the best intelligence from our data and tools by understanding the business needs.
You will need to always be proactive, offering support and solutions that are both scalable and sustainable, whilst helping to ensure our tools are robust, maintained and ready to support growth.
The PH brands and individuals within them will be your clients, and you will support building end to end solutions for those brands and individuals. You will liaise with the leaders of the brands, finance, project management, individuals on the ground and Groupe functions to understand how to best support adoption of any changes and help to drive improvement in key metrics such as utilisation, productivity, retention and revenue.
Your role will be measured by continuous improvement of our reports, data and systems to help fuel business insights and growth.
Key responsibilities:
Resolve tickets related to Altair and Roar (software) queries/issues and raise tickets to the Resources Team for technical issues we are unable to resolve
Support on Roar PPM during the testing & rollout phase and after go-live
Carry out monthly data cleansing exercises for Job Title, Cost Center and L codes
Perform quarterly audit on server folder access
Conduct analysis to help with creation of new House jobs every year
Upload cost rates annually and ensure missing rates are uploaded throughout the year
Support the finance team to complete quarterly Segregation of Duties (SOD) review and matrix
Support with software requests and keep up-to-date record of all the software PHUK are using
Assist with future projects related to data, reporting and systems
Help create a reduction in the admin and double entry burden on teams and individuals though tools/process optimisation
Support planning of roll out and implementation of new tools and processes
Support rigorous testing of enhancements of current and any future platforms to ensure optimal day-to-day performance
Develop good understanding of our business systems and support in ensuring optimised performance
Identify and log missing system and platform functionalities and initiate updates with relevant support teams
Be willing to support the team with specific business critical tasks as required
Manage or support timely delivery of all BAU and specific projects
Help unblock the blockers, aiming to identify root causes at every opportunity
Build and maintain close partnerships with Project Management, Client Partnership and Finance to help provide solutions for challenges regarding data, systems and reporting
Help provide recommendations on training needs (both team and agency) in relation to business systems and beyond, identifying any underlying patterns to help fill in any knowledge gaps
Who you are
Skills
Basic knowledge about data analysis
Ability to monitor trends, spot issues and find solutions using that analysis
Business acumen and the ability to assess the impact of data and reporting
Basic skills in database management, commercial reporting and systems/tools management
Ability to prioritise workloads, initiatives and tasks to make the best use of resources for the highest impact
Strong attention to detail and the ability to listen and influence
Action orientated and the bigger person in a conversation
Show logic in your approach to solutions and analysis
Experience
Proven experience working in a data/systems role within a marketing/ advertising agency
Demonstrate an interest in finance and evidence commercial acumen
Understand the way agencies operate, with basic knowledge of functions such as: strategy, creative, design, production, client management and finance
Experience of assessing data and taking actions off the back of that assessment
Experience of creating roadmaps and be able to evidence efficiency improvement through data and systems change along those roadmaps
About the Company
Publicis Health is the health and wellness vertical of Publicis Groupe, the most-established communications holding company in the world. We are a growing network of 11 brands with 40+ agencies worldwide and a population of 3,000+. At Publicis Health, we are uniquely positioned to make an impact through the work that we do in in healthcare marketing and communications, and health isn't just what we do - it's who we are. We believe healthcare marketing is an essential part of healthcare. When you work with us, you join a tigh...
Know more