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Dermalogica UK

Flagship Store Manager

On site

London, United kingdom

Junior

Freelance

10-10-2025

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Skills

Sales Product Knowledge Customer Service Training Coaching

Job Specifications

Job Description

Flagship Store Manager (Maternity Cover)

PS32,000 - PS35,000 (depending on qualifications), plus uncapped commission and quarterly bonus

We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to change and revolutionise this industry. The way we do this is by our 3 pillars which form our brand DNA. Education, Personalisation, and Human Touch. Do you dream of being part of this industry changing movement? If so, we are looking for inspirational top talent to be part of something special.

Job Requirements

Do you want to be part of our tribe? ....... Keep reading!

A Dermalogica Flagship Store Manager is at the true heart of where these results happen in our Business. Based on the shop floor with your team, you are responsible for encompassing our mission of empowering and educating all our customers to have their best skin possible. You will demonstrate an exceptional level of customer service and combine this with a very personalised and educational approach to all the conversations you will have. You will lead by example and show case your expert product knowledge and the passion to make a difference, your role is to inspire and lead your team and location to success.

Job Responsibilities

The responsibilities of the Flagship Store Manager.... Could this be you?

Business driver
You will drive retail growth month on month through motivating and supporting the team, thinking outside the box with new inspiring event ideas & exceed all location targets & KPIs. You will drive events in store with both on counter activity & masterclasses ensuring all events are fully booked.
Team leader
You will be a role model and perform all services regularly to the highest standard. By assisting the District Sales & education Manager & Retail Training Manager with on counter training relating to new innovations, you will ensure that your team have the expertise to help them excel.
Mentor and Coaching
You will take the time to regularly mentor & coach your team members, driving them to succeed.
Professionalism
You follow the grooming standards to ensure that you are living and breathing Dermalogica every day.

Do you have the below skills?

You will already have the education that Dermalogica can then build on and develop further. This is will be in the form of an equivalent Level 3 in Beauty Therapy with Facial Electrical ..... this is an absolute ESSENTIAL so that we can ensure that the standards of our Therapists are consistent.
You will have at least 2 year management experience, ideally within a retail environment.
You will be an outgoing, creative thinker who has the ability to create theatre at the counter to really inspire and draw our customers to us.
You will have a passion for skin health like no other brand has ever seen. You will use this passion to inspire others.

Job Benefits

Private Health Care with Vitality and Medicash
Life insurance with Legal and General which includes - Virtual GP with Health365, wellbeing and counselling and Financial Protection.
A 5% pension contribution from the company as well as access to a pension's advisor.
Your Birthday off work!
5 paid sick days per year
PS70 monthly product allocation
Access to new product innovation before they hit the shelves so that you can experience the products first-hand
30% off other Unilever Prestige Brands such as Hourglass, Living Proof, Tatcha, Murad, Kate Somerville and Paula's Choice.
Access to Unilever Discounts, an online shopping website discounts on multiple high street brands
The opportunity for growth and progression, we really invest in your personal development through our Learning and development platforms.

**Please note that candidates must have finished their NVQ 3 or 4 Beauty Therapy qualification, or equivalent at the time of application and must be able to provide a certificate at interview.

About the Company

Whoever said beauty is only skin deep had the right idea, as far as Dermalogica is concerned. Founded by Jane Wurwand in 1986, Dermalogica continues to dominate the professional skin care industry with distribution in over 90 countries. From day one at Dermalogica, you'll find a common purpose linking every employee: bringing respect and success to the professional skin therapist through top-quality education, innovative products and outstanding customer service. We focus on skin health and products that truly deliver, not f... Know more