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Equinix

Business Systems Analyst

Hybrid

Toronto, Canada

Junior

Full Time

14-10-2025

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Skills

Leadership Workday Test Stakeholder Management Negotiation Change Management Research Training Project Management

Job Specifications

Who are we?

Equinix is the world's digital infrastructure company(r), shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where tech thinkers and future builders turn bold ideas into breakthrough experiences, we welcome your unique perspective.

Help us challenge assumptions, uncover bias, and remove barriers--because progress starts with fresh ideas. You'll find belonging, purpose, and a team that welcomes you--because when you feel valued, you're empowered to do your best work.

Job Summary

Be part of the HR Technology team to ensure delivery of Workday solutions aligned to the Human Resources business and IT strategy, as well as provide the day-to-day support of Workday. Manage projects from inception to completion requiring a consultative design thinking mindset while managing stakeholder relationships. Strong technical acumen to quickly adopt new Workday modules as needed.

Responsibilities

Business Requirements Analysis

Partners with Human Resources and related business stakeholders to analyze, define and document business requirements for defined-scope enhancements (i.e. Performance Management, Development, Succession, Skills, Feedback, etc.)

Solution Design

Designs, implements, and documents solutions within respective product and business areas
Interacts with other People & IT Technology BSAs to deliver world class implementations and technology solutions
Workday expert providing art of the possible consultations and tech leadership to various People and related business areas
Validates and enhances data models, technical designs and drive best practices

Product and Process Modeling and Design

Partners with business stakeholders to analyze, define and document business process models for defined-scope enhancements, typically pertaining to a specific functional area, using industry standard modeling techniques

Stakeholder Management

Manages stakeholder expectations, inputs and communications directly or via project manager, depending on project scope
Guides business and project delivery stakeholders through IT process and obtains relevant sing-offs

Documentation

Follows guidelines and templates relevant to a particular technology stack to produce the necessary project artifacts

Functional Design

Develops functional designs for specific functional areas for major enhancements or projects
Owns and evangelizes functional designs across cross functional groups
Ensures that functional designs meet business needs and are in line with the solution design
Keeps up to date with industry trends and vendor capabilities to produce robust functional designs

Testing & Test Design

Owns specific modules in the application and develops test cases based on requirements and technical design
Defines test strategy and execution approach to test specific module of an application
Coordinates with stakeholders and obtains relevant signoffs
Clarifies defects, triage and coordinate resolution with wider business teams

Project Management

Manages enhancement and project releases for Workday modules
Ensures delivery meets release goals

System Configurations

Develops mastery in configurations of aligned Workday modules
Brings in best practices by keeping up-to-date with the technology and vendor products
Documents configurations for future use and training

Day to Day Support (Workday Production Support)

Triages, troubleshoots, and delivers long-term solutions for issues
Works with various functions within HR and IT to ensure RCA is complete and SLAs are met

Training and Change Management

Works directly with functional SMEs and management team to coordinate SME training requirements and execution
Communicates status against key support issues

Vendor Management

Supports vendor resources with appropriate workspace, system access, and tools
Manages / leads individual consulting resources as assigned
Understands vendor roadmaps
Manages feedback and escalations, negotiation, contract renewals
Supports limited-scope vendor negotiations
Provides status against plans and escalates issues

Vendor & Application Technology Evaluation

Supports creation of vendor and application technology evaluation plans and presentations
May conduct research, pilot features and document and prepare recommendations for review
Conducts limited-scope vendor negotiations

Qualifications

2+ years experience of designing, implementing, and delivering Workday solutions
Bachelor's in Computer Science, Information systems, or related field
Workday Implementation Partner Experience preferred
Prior customer or Partner certification is highly desirable

The targeted pay range for this position in the following location is / locations are:

United States - Frisco Office DAF : 90,000 - 136,000 USD / Annual

Canada - Toronto Office TRO : 76,000 - 114,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, le

About the Company

Equinix (Nasdaq: EQIX) is the world’s digital infrastructure company™, enabling digital leaders to harness a trusted platform to bring together and interconnect the foundational infrastructure that powers their success. Equinix enables today’s businesses to access all the right places, partners and possibilities they need to accelerate advantage. With Equinix, they can scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value. Know more