Job Specifications
Who are we?
Equinix is the world's digital infrastructure company(r), shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where tech thinkers and future builders turn bold ideas into breakthrough experiences, we welcome your unique perspective.
Help us challenge assumptions, uncover bias, and remove barriers--because progress starts with fresh ideas. You'll find belonging, purpose, and a team that welcomes you--because when you feel valued, you're empowered to do your best work.
Job Summary
Be part of the HR Technology team to ensure delivery of Workday solutions aligned to the Human Resources business and IT strategy, as well as provide the day-to-day support of Workday. Manage projects from inception to completion requiring a consultative design thinking mindset while managing stakeholder relationships. Strong technical acumen to quickly adopt new Workday modules as needed.
Responsibilities
Business Requirements Analysis
Partners with Human Resources and related business stakeholders to analyze, define and document business requirements for defined-scope enhancements (i.e. Performance Management, Development, Succession, Skills, Feedback, etc.)
Solution Design
Designs, implements, and documents solutions within respective product and business areas
Interacts with other People & IT Technology BSAs to deliver world class implementations and technology solutions
Workday expert providing art of the possible consultations and tech leadership to various People and related business areas
Validates and enhances data models, technical designs and drive best practices
Product and Process Modeling and Design
Partners with business stakeholders to analyze, define and document business process models for defined-scope enhancements, typically pertaining to a specific functional area, using industry standard modeling techniques
Stakeholder Management
Manages stakeholder expectations, inputs and communications directly or via project manager, depending on project scope
Guides business and project delivery stakeholders through IT process and obtains relevant sing-offs
Documentation
Follows guidelines and templates relevant to a particular technology stack to produce the necessary project artifacts
Functional Design
Develops functional designs for specific functional areas for major enhancements or projects
Owns and evangelizes functional designs across cross functional groups
Ensures that functional designs meet business needs and are in line with the solution design
Keeps up to date with industry trends and vendor capabilities to produce robust functional designs
Testing & Test Design
Owns specific modules in the application and develops test cases based on requirements and technical design
Defines test strategy and execution approach to test specific module of an application
Coordinates with stakeholders and obtains relevant signoffs
Clarifies defects, triage and coordinate resolution with wider business teams
Project Management
Manages enhancement and project releases for Workday modules
Ensures delivery meets release goals
System Configurations
Develops mastery in configurations of aligned Workday modules
Brings in best practices by keeping up-to-date with the technology and vendor products
Documents configurations for future use and training
Day to Day Support (Workday Production Support)
Triages, troubleshoots, and delivers long-term solutions for issues
Works with various functions within HR and IT to ensure RCA is complete and SLAs are met
Training and Change Management
Works directly with functional SMEs and management team to coordinate SME training requirements and execution
Communicates status against key support issues
Vendor Management
Supports vendor resources with appropriate workspace, system access, and tools
Manages / leads individual consulting resources as assigned
Understands vendor roadmaps
Manages feedback and escalations, negotiation, contract renewals
Supports limited-scope vendor negotiations
Provides status against plans and escalates issues
Vendor & Application Technology Evaluation
Supports creation of vendor and application technology evaluation plans and presentations
May conduct research, pilot features and document and prepare recommendations for review
Conducts limited-scope vendor negotiations
Qualifications
2+ years experience of designing, implementing, and delivering Workday solutions
Bachelor's in Computer Science, Information systems, or related field
Workday Implementation Partner Experience preferred
Prior customer or Partner certification is highly desirable
The targeted pay range for this position in the following location is / locations are:
United States - Frisco Office DAF : 90,000 - 136,000 USD / Annual
Canada - Toronto Office TRO : 76,000 - 114,000 CAD / Annual
Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, le
About the Company
Equinix (Nasdaq: EQIX) is the world’s digital infrastructure company™, enabling digital leaders to harness a trusted platform to bring together and interconnect the foundational infrastructure that powers their success. Equinix enables today’s businesses to access all the right places, partners and possibilities they need to accelerate advantage. With Equinix, they can scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value.
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