Job Specifications
Summary:
The Senior Engagement Manager at JTS is a key culture and organizational health leader, responsible for designing, implementing, and sustaining initiatives that strengthen employee engagement, reinforce company values, and drive continuous improvement in the JTS employee experience.
This role serves as a strategic connector across departments — translating engagement data into action, facilitating focus groups, and partnering with leaders to ensure JTS remains a great place to work as it grows. The Engagement Manager plays a critical role in building a strong cultural foundation that supports JTS’s long-term success in a rapid growth, manufacturing-focused environment.
Accountabilities:
Lead the design and execution of the organizational health strategy, focusing on engagement, belonging, and cultural strength across all JTS sites
Administer and analyze employee engagement and pulse surveys, translating results into insights, themes, and actionable plans
Partner with leadership to develop and track progress on engagement action plans at the company, department, and site levels
Serve as an advocate for employee voice and organizational transparency through open feedback channels and communication initiatives
Facilitate focus groups, listening sessions, and cultural workshops to reinforce JTS’s values and connect employees to the company’s mission
Support the ongoing development and communication of JTS’s core values and cultural behaviors, ensuring they are integrated into daily operations, hiring, and leadership development
Partner with internal communications and leadership to highlight stories and examples that celebrate the JTS Way in action
Influence and enhance rewards and recognition programs that celebrate both individual and team achievements, reinforcing engagement and performance
Partner with HR and site leaders to align recognition programs with cultural goals, DEI initiatives, and business outcomes
Evaluate and recommend new recognition approaches that scale with company growth and evolving workforce needs
Partner cross-functionally with HR, Operations, and Leadership teams to drive engagement improvement initiatives across multiple sites
Serve as a coach and advisor to leaders on communication, engagement, and employee experience best practices
Support change management efforts that promote culture alignment during periods of rapid expansion or transformation
Attributes:
Safety First: Builds a culture of care where employees feel safe, heard, and valued
Have Humanity: Promotes empathy, inclusion, and respect in every initiative
Be Transparent: Uses open communication and data-driven insights to build trust and alignment
Drive Innovation: Seeks new ways to strengthen engagement and cultural health across JTS
Be Resilient: Adapts to growth and change while maintaining focus on people and purpose
Always Reliable: Delivers consistent results and follow-through on engagement commitments
Grit: Champions persistence and teamwork to sustain a thriving, connected workforce
Required Knowledge/Experience:
Bachelor’s degree in Human Resources, Organizational Development, Business, or related field required; Master’s preferred
5+ years of experience in employee engagement, organizational development, or culture transformation, ideally within a growing or multi-site organization
Demonstrated success in survey administration, analysis, and action planning
Experience leading focus groups or listening sessions, with the ability to synthesize qualitative insights into meaningful actions
Prior experience influencing or managing recognition, communication, or employee experience programs
Strong analytical skills with the ability to interpret engagement data and identify trends
Skilled facilitator with strong communication and presentation abilities
High emotional intelligence and interpersonal effectiveness across diverse teams
Creative problem solver who thrives in a fast-paced, evolving environment
Proven ability to build relationships and credibility at all levels of the organization
Passion for fostering a culture of inclusion, collaboration, and continuous improvement
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About the Company
JTS, a Mission Critical Group Company, is a proud American industrial manufacturer specializing in the areas of Power Packaging and Power Distribution. We provide custom engineered solutions that are designed, fabricated, and produced by our teams located in Idaho and Texas.
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