Job Specifications
Overview
Acuity, Inc. is looking to hire ServiceNow Developers. You will be working with a wonderful team of experienced developers as well as a reporting and process team. This position will be located in the Washington DC metropolitan area. The candidate is expected to be onsite most of the time, although there is some worksite flexibility available and situational telework may be approved based on need. In return, Acuity, Inc. offers great growth opportunities and training program.
ServiceNow, SNOW, Creator Studio, Application Repository, Scoped Application Development, Service Portal, Service Catalog, Agile Processes, ITSM, Configuration Management Database (CMDB), Discovery, Service Mapping, SecOps, ITOM, SPM.
Looking to make a difference, to help keep people safe, or even to save lives through your work with technology? Join Acuity’s team of experts to have an impact on our government’s critical missions. Acuity, Inc. is a consulting firm that supports federal agencies in the areas of IT Modernization, Data Enablement, and Hyperautomation.
Responsibilities
Configures, and customizes software solutions using the ServiceNow platform, with specific knowledge of the ServiceNow platform features and developing scoped applications on the platform
Assists in defining user requirements and user stories for business needs
Leverages agile methodologies to design, build, test, and implement solutions based on customers’ requirements
Designs and provides software solutions in ServiceNow ensuring the process flow of the out-of-the-box modules addresses user needs, or by developing scoped applications where appropriate to meet business process requirements
Helps support and validate ServiceNow upgrades and patches
Documents designs and coding changes
Troubleshoots reported bugs or errors using logging
Packages coding changes for releases and migrates code and configuration changes between applicable environments, e.g., development, test, and production
Provides the Operations and Maintenance Team system support, as needed
Performs standard administration and system configuration
Works as part of a team on client engagements
Qualifications
Minimum Requirements
Bachelor's degree in Computer Science or Information Systems (or equivalent related field experience)
3+ years experience working with ServiceNow
Experience with ServiceNow development tools
Working knowledge of ServiceNow applications; especially, SPM, ITSM, ITOM, and SecOps
Experience with javascript
Strong problem-solving and troubleshooting skills
Preferred/Desired Requirements
Advanced training courses/certifications in ServiceNow
Knowledge of partner products integrated with ServiceNow
ITIL® Foundations and intermediate certifications
Current ServiceNow Certified System Administrator certification
Strong written and oral communication skills
Prior experience in a federal government consulting environment; Department of State experience a plus
Clearance Requirement
Must have an Active Secret clearance or higher
About Acuity
Acuity, Inc. is a leading management and technology consulting firm that specializes in serving the federal government. Our innovative, collaborative and rewarding work environment has earned repeat honors from the Washington Business Journal’s Best Places to Work and SmartCEO Corporate Culture awards.
Why Choose Acuity?
Innovative Excellence: Recognized by The Washington Post's "Top Workplaces" and a nine-time recipient of the Washington Business Journal's "Best Places to Work," Acuity fosters an environment where innovation thrives and employees flourish.
Competitive Compensation: We value our employees and show it through highly competitive compensation and benefits packages.
Personal Growth: Your potential isn't just recognized at Acuity, it's actively cultivated. With tailored training, mentorship, and cutting-edge resources, we empower you to thrive personally and professionally.
Recognition and Visibility: Stand out in a competitive industry with Acuity's exceptional customer feedback and robust opportunity channels.
Collaborative Culture: At Acuity, teamwork isn't just a buzzword – it's the cornerstone of our success. Encouragement and support fuel our collaborative culture, where every voice matters.
Diversity and Inclusion: Diversity isn't just a checkbox – it's who we are. At Acuity, we pride ourselves on recruiting and maintaining a workforce that celebrates diversity and treats every employee with dignity and respect.
Join Acuity, where your talents are valued, your growth is nurtured, and your impact is amplified. Together, let's shape the future of digital strategy and technology consulting.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
About the Company
Acuity, Inc. is a federal technology consulting firm headquartered in Reston, VA. Acuity provides deep industry expertise to help clients plan for the future, perform in the present and save taxpayer dollars while realizing real, measurable, and mission-focused results. We help clients apply pragmatic technology, innovative services and tested management techniques to continuously improve their ability to serve and protect Americans.
Know more