Job Specifications
What's the role?
Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You'll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high level customer consultation.
Who is Hilti?
Hilti is making construction better by fulfilling our customers' promise as being the best partner for productivity, safety, and sustainability. We challenge norms to bring innovative, top-of-line solutions to the global construction industry, and beyond. Hilti is where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
What does the role involve?
Building relationships - you'll meet with customers at a moment's notice or be actively present to capture the perfect business opportunity. You understand to create value in account(s) through long-term, profitable relationships
Time and Territory Management (TTM) - creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory
Be a Hilti Champion - you'll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace
Tracking your progress - you'll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this role
For the past 19 years, Hilti North America has been consistently recognized in Selling Power's Best Companies to Sell For.
What do we offer?
In addition to a competitive base salary and uncapped bonus potential, we offer a robust benefits package including:
Medical/Dental/Vision effective the first day of the month following employment
Team member Only coverage premiums paid by Hilti
Basic Life, Accident and Disability (AD&D) insurance paid by Hilti
Business Travel Accident paid by Hilti
Basic Dependent Life Insurance paid by Hilti
Option Life, AD&D, and Critical Illness for team member and dependents
Short-term Disability paid by Hilti
Registered pension plan with dollar-for-dollar matching up to 5%. Eligible to participate after 12 months of continuous service with immediate vesting
Generous Paid Time Off policy and holidays including two days to give back to your local community
Paid parental leave, sabbaticals, military leave
Education reimbursement
Up to five days per year of back-up daycare
Employee Assistance Program (EAP), company-paid wellness screenings
Opportunities for growth - shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate
What you need is:
Bilingual proficiency in both French and English required
At least three years of outside sales experience - preferably in an environment with set targets
Hands-on attitude - you'll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments
Maintain a valid driver's license - we'll provide you with a company car, be sure you're ready to drive
Excellent time and territory management skills
Must be able to walk on construction projects, climb scaffolding, and lift as much as 65 pounds at any given time
Work a flexible and varied schedule
Participate in the international business travel, to the United States for your initial training. Please note that any travel visa requirements will be your responsibility to obtain and needs to be in hand before applying
High School diploma or GED required (now known as the CAED - Canadian Adult Education Credential); Bachelor's degree preferred
Who should apply?
We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It's why we haven't gone through any waves of layoffs - even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. It's why most of our account managers come from a non-construction background.
Success at Hilti comes down to teamwork and ability - the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another.
This job is , meaning it is field-based and requires daily customer in-person interaction with your home serving as your office location.
Working Conditions: Combination of home office, meetings, driving company vehicle to make sales calls at customer's office, and making jobsite visits will be expected. Occasional overnight travel may be required.
Adverse Working Conditions:
Job requires walking on construction sites and uneven surfaces, and may include climbing scaffolding, ladders, and stairs during all seasons of the
About the Company
Hilti is a global leader in providing technology to make construction faster, safer, and more sustainable. Hilti products, systems and services offer the construction professional innovative solutions with outstanding added value. Hilti has cordless tools, grinders, drills, and saws as well as fasteners, anchors, design and layout software and services. We have a unique working culture, made up of people from different backgrounds with a shared commitment to exceptional customer engagement. It's a dynamic and fast-paced plac...
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