Skills

Communication Training Recruitment Mathematics

Job Specifications

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL abb.vacancyrequests@wales.nhs.uk

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board support flexible working.

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

Job Overview

As a member of the Vaccination team, the post holder will provide efficient, effective and confidential administrative and telephony support for the

planning, scheduling, and delivery of vaccination programmes aimed at preventing or controlling the spread of infectious diseases.

The post holder will be expected to work flexibly in order to ensure the smooth running of the responsible departments.

English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

Plan and coordinate domiciliary vaccination appointments geographically based on scheduling demands and staff capacity.

Support the Planning and Delivery Manager by ensuring all patients appointments in a vaccination centre are processed in accordance with the internal and national targets
To work flexibly and to seek advice, when necessary, but will be responsible for managing their own work area.
Raise issues outside of designated control to Line Manager or relevant Senior Manager.
Communicate complex and sensitive information in a simple and easy to understand manner using tact and diplomacy.
Use a range of communication skills to develop effective relationships with managers, teams and colleagues, facilitating effective and timely

communication using persuasive, reassuring, empathetic skills in verbal and written interactions.

Make and receive telephone calls, using initiative and judgement when handling enquiries, taking appropriate action and provide feedback as

necessary; ensuring that messages are relayed and action is taken.

To monitor and review the admin email inboxes and action tasks as appropriate.
To deal effectively with clinicians’ queries regarding patient appointments.
Plan and coordinate domiciliary vaccination visits ensuring logistical factors are considered to maximise vaccinating hours/time

Working for our organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Qualifications

Essential criteria

5 GCSE's at Grade C or above including Mathematics and English
Competent in the use of Office 365 packages including excel, word, outlook, Teams and SharePoint
Knowledge of administrative procedures and systems

Desirable criteria

Knowledge of The Vaccination Programme and / or working within a Primary Care set

About the Company

Aneurin Bevan University Health Board was established on the 1st October 2009 and covers the areas of Blaenau Gwent, Caerphilly, Monmouthshire, Newport, Torfaen and South Powys. The Health Board employs over 14,000 staff, two thirds of whom are involved in direct patient care. There are more than 250 consultants in a total of over 1000 hospital and general practice doctors, 6,000 nurses, midwives, allied professionals and community workers. To view current vacancies, please visit Aneurin Bevan University Health Board Job... Know more